Appendix B: Warranty Information; Obtaining Service; Year Limited Warranty - Western Digital WD Serial ATA RAID Controller User Manual

WD SERIAL ATA RAID CONTROLLER
USER MANUAL

Appendix B: Warranty Information

Obtaining Service

WD (WD) values your business and always attempts to provide you the very best of service. If
this Product requires maintenance, either contact the dealer from whom you originally
purchased the Product or visit our product support Web site at support.wdc.com for
information on how to obtain service or a Return Material Authorization (RMA). If it is
determined that the Product may be defective, you will be given an RMA number and
instructions for Product return. An unauthorized return (i.e., one for which an RMA number
has not been issued) will be returned to you at your expense. Authorized returns must be
shipped in an approved shipping container, prepaid and insured, to the address provided on
your return paperwork. Your original box and packaging materials should be kept for storing
or shipping your WD product. To conclusively establish the period of warranty, check the
warranty expiration (serial number required) via support.wdc.com. WD shall have no liability
for lost data, regardless of the cause, recovery of lost data, or data contained in any Product
placed in its possesssion.

1 Year Limited Warranty

WD warrants that the Product, in the course of its normal use, will be free from defects in
material and workmanship for a period of one (1) year and will conform to WD's
specification therefor. This limited warranty period shall commence on the purchase date
appearing on your purchase receipt.
WD shall have no liability for any Product returned if WD determines that the Product was
stolen from WD or that the asserted defect a) is not present, b) cannot reasonably be rectified
because of damage occurring before WD receives the Product, or c) is attributable to misuse,
improper installation, alteration (including removing or obliterating labels), accident or
mishandling while in your possession. Subject to the limitations specified above, your sole and
exclusive warranty shall be, during the period of warranty specified above and at WD's
option, the repair or replacement of the Product. The foregoing warranty of WD shall extend
to repaired or replaced Products for the balance of the applicable period of the original
warranty or ninety (90) days from the date of shipment of a repaired or replaced Product,
whichever is longer.
The foregoing limited warranty is WD's sole warranty and is applicable only to products
sold as new. The remedies provided herein are in lieu of a) any and all other remedies and
warranties, whether expressed, implied or statutory, including but not limited to, any
implied warranty of merchantability or fitness for a particular purpose, and b) any and all
obligations and liabilities of WD for damages including, but not limited to accidental,
consequential, or special damages, or any financial loss, lost profits or expenses, or lost data
arising out of or in connection with the purchase, use or performance of the Product, even
if WD has been advised of the possibility of such damages.
In the United States, some states do not allow exclusion or limitations of incidental or
consequential damages, so the limitations above may not apply to you. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state.
APPENDIX B: WARRANTY INFORMATION - 35