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46
Before
Requesting
Service
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If you are having problems
with your VCR, check the following
list of problems
and possible
solutions
before rcqucsting
ser-
vice.
You may be able to solve the problem
yourself.
Power
No power
Power failure
Recording/Playback
A TV program cannot be recorded.
The VCR will not perform
a timer
recording.
There is no playback picture, or
the playback picture is noisy or
contains streaks.
The top of the playback
picture
waves back and forth excessively.
Remote Control
The VCR cannot
be controlled
with
the remote
control.
The Number buttons won't work for
channels above 69.
(continued
on page 47)
• Make sure the power plug is completely
connected
to an AC (alternating cun'ent) outlet.
• Make sure the power is turned
on.
• When you use the VCR with the auto clock function
set to OFF,
follow the steps
on page 10 to reset the clock.
• Check
the connections
between
the VCR, TV, and the antenna/cable
(page six).
• Make sure the band selected
(VHFAJHF)
matches
your antenna/cable
system.
• Make sure the tape has a record
tab (pag e fiye).
• Make sure the TV GUIDE Plus+ menu is not on-screen
(pages 9, 19 - 27, and 49).
• Make sure the recording
start and stop times are set correctly
(pages 22 - 27).
• Make sure a tape is in the VCR and the tape has a record
tab (page five).
• Make sure the VCR power is off.
• Make sure the clock is set (pages
10-12).
• The VCR may not perform
or continue
a timer recording
if a power interruption
of more than one hour occurs during the timer recording,
even if the power
comes back on afterward.
• A timer recording
programmed
with the TV GUIDE
Plus+ system has priority.
• An OTR has priority.
• Make sure the TV is on the same channel as the VCR's CH3/CH4 switch (page six).
• Make sure the VCR is in VCR position (pages 15-17).
• Make sure channel 3 or 4 is properly.adjusted.
• Adjust the tracking (page 35).
Because
the VCR playback
signal is not as stable as an off-the-air
TV signal,
the
top of the TV screen
may waver during playback.
To stop this, slowly turn the
horizontal
hold control
on the TV. If the TV does not have a horizontal
hold con-
trol, or if adjusting
the control does not help, contact
your TV service center.
• Press the VCR button on the remote control,
then try again.
• Aim the remote
control directly
at the VCR's
remote sensor
(page five).
• Remove
all obstacles
between
the remote
control and the VCR (page five).
• Inspect
and/or replace
the batteries
in the remote control
(page five).
• Select CABLE
TV from the tuner set up display
(page 28), then let the VCR
program
the channels.
Periodic
maintenance
is required to maintain
your VCR's continued
excellent performance.
Your VCR has an automatic
head
cleaning
system that helps prevent clogging of the video heads. Cleaning
is performed
each time you insert or remove a video cas-
sette. However, this feature
is preventative
only. If the video heads are very clogged,
take your VCR to an authorized
service center.
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