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Q-See QSDR74RTS User Manual

4 ch. h.264 network dvr retractable 7” lcd monitor
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User Manual
model QSdR74RTS
4 CH. H.264 NETWORK DVR
RETRACTABLE 7" LCD MONITOR
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Summary of Contents for Q-See QSDR74RTS

  • Page 1 User Manual model QSdR74RTS 4 CH. H.264 NETWORK DVR RETRACTABLE 7” LCD MONITOR...
  • Page 2 © 2010 Q-See. Reproduction in whole or in part without written permission is prohibited. All rights reserved. This manual and software and hardware described herein, in whole or in part, may not be reproduced, translated, or reduces to any machine-readable form without prior written approval.
  • Page 3 Make sure you register your product. Visit www.q-see.com, click “support”, then “online registration form”. Complete the product registration form to receive warranty/technical support benefits, and to be notified of product updates and free downloadable firmware updates to your DVR.

  • Page 4: Table Of Contents

    TABLE OF CONTENTS Table oF ConTenTS box ConTenTS FoR YouR SaFeTY GeTTinG To KnoW The QSdR74RTS Front Panel Rear Panel Remote Control Mouse dvR FeaTuReS Functions Other Features inSTallinG The dvR Install the Hard Drive Connect DVR to Cameras Connect DVR to External Monitor Connect Power Supply STaRTinG The dvR System Initialization...
  • Page 5 ConFiGuRinG The dvR DVR Menu Overview Pop-up Menu Main Menu Camera Setup Set Camera Name and Position Enable Live Viewing Enable Auto-Sequence Setup Color Hue, Brightness, Contrast and Saturation Record Setup Turn Camera Recording On/Off 20 Select Resolution Quality Audio File Size Customizing Record Mode Network Setup...
  • Page 6 Smartphone Setup Windows Symbian iPhone Android Blackberry opeRaTinG The dvR Record Stop Recording PTZ Control General Cruise Setup Search Recordings Backup Recorded Files Playback Software Multimedia Player Menu Video Play Settings Audio Settings neT-vieW pRoGRam Enable Plug-Ins and Log-In to Net-Viewer Main Interface of Net-Viewer Controls Menu...
  • Page 7 SpeCiFiCaTionS appendix Operation Functions Primary Settings Advanced Settings Network Settings Network Functions Auxiliary Functions Menu Button Basic Settings Setting up Alarm Record Mode TRoubleShooTinG SYSTem ConneCTionS Q-See pRoduCT WaRRanTY...

  • Page 8: Box Contents

    inSTallaTion made eaSY box ConTenTS QSDR74RTS DVR w/Built-in 7” LCD Display Screen Power Supply For DVR BNC– RCA Cable Ethernet Cable USB Mouse Remote Control Software CD Quick Start Guide User Manual (this manual)

  • Page 9: For Your Safety

    FoR YouR SaFeTY To prevent damage to your Q-See product or injury to yourself or to others, read the following safety precautions in their entirety before installing or using this equipment. Keep these safety instructions where all those who use the product will read them.

  • Page 10: Getting To Know The Qsdr74Rts

    GeTTinG To KnoW The QSdR74RTS FRonT panel 8 9 10 12 13 14 15 16 17 18 19 20 21 1. Enter/Exit Display Screen 12. IR Receiver 2. 7” LCD Screen for Monitoring 13. Hard Drive LED 3. Show Menu 14.

  • Page 11: Remote Control

    RemoTe ConTRol 1. Numeric Keys 2. Channel Select (1-8) 3. “all” Preview All Channels 4. “menu” Enter/Exit Main Menu Up Key Down Key Left/Right Key 8. Sel Select Key/ Edit Key Rewind Play Recorded Events Forward Manual Recording Pause/Frame Play Manually Stop Recording or Playback 15.

  • Page 12: Dvr Features

    dvR FeaTuReS FunCTionS Real-Time Monitoring: Supports Real-Time Surveillance via Monitor Save Files: DVR Saves Real-Time Recording of Image Files to HDD Backup Files: Supports DVR Backup of Recorded Image Files via USB Flash Drive and Hard Drive Playback Files: Supports DVR single CH and Multiple CH Playback of Recorded Files Network Operation: Supports Remote Surveillance by Multiple Users Simultaneously Alarm Setting: Supports HDD &...

  • Page 13: Installing The Dvr

    inSTallinG The dvR WaRninG! Caution: Always turn off the DVR’s power before installing or removing the hard drive! inSTall The haRd dRive 1. Use the provided key to open the DVR’s Hard Disk Drive (HDD) drawer illustration 2. Remove screws and carefully open the top cover of the DVR illustration 3.

  • Page 14: Starting The Dvr

    STaRTinG The dvR SYSTem iniTializaTion 1. After connecting the power adapter, turn on the power button 2. The system will boot-up and launch a “System Initializing” message, as shown in IMAge 1 IMAge 1 IMAge 2 main inTeRFaCe SCReen Once the system initialization process is complete, the system will enter the main interface IMAge 2 screen (as shown in...

  • Page 15: Troubleshooting

    TRoubleShooTinG video loss: If the system does not detect a video input, you will receive a “Video Loss” message for each IMAge 3 camera as depicted in . Once the cameras have been connected, the Main Interface IMAge 2 screen will display a live feed from each camera in its respective box as shown in alarm Sounds: If the first box on the Main Interface screen displays an “H”...

  • Page 16: Configuring The Dvr

    ConFiGuRinG The dvR dvR menu oveRvieW COLOR SET CAMERA DWELL TIME DISPLAY RECORDING SEARCH NETWORK PLAYBACK RECORD SEARCH DETAIL FILE FILE BACK-UP LOG SEARCH HDD MANAGEMENT MAIN MENU ALARM SETTING DEVICE MANAGEMENT PTZ SETTING MOBILE AREA SETTING MOTION TIME SETTING USER PASSWORD AUDIO/VIDEO SETTING SYSTEM...

  • Page 17: Pop-Up Menu

    pop-up menu The pop-up menu provides access to the Main Menu, Video Search, PTZ, Start Record, Stop Record, Start Cruise, Start Auto Sequence, and Picture in Picture Mode options. IMAge 5 To display the pop-up menu, as shown in : From the MAIN INTERFACE screen, right-click the mouse To exit the pop-up menu and return to the MAIN INTERFACE screen, click on any area outside of the pop-up menu...

  • Page 18: Camera Setup

    CameRa SeTup Set Camera name and position To set up the display name and position for each camera, complete the following instructions: 1. From the Main Menu, select the camera icon 2. From the camera setup interface ( IMAge 7 ), assign a name for each of camera, up to 8 characters long by highlighting the field next to the channel under the NAME column.

  • Page 19: Enable Auto-Sequence

    enable auto-Sequence To set the system to automatically rotate the screen view image for each camera: 1. From the camera setup interface, select the AUTOSEQ button 2. The AUTO ROTATION sub menu will appear ( IMAge 8 3. Select the amount of view time, from 0 to 10 seconds, for each camera from the drop-down list.

  • Page 20: Record Setup

    ReCoRd SeTup From the Record Setup menu turn the recording status for each camera channel on and off, set the recorded image quality, enable audio recording, schedule recording times and set recording file sizes. To set up the recording options on DVR 1.

  • Page 21: Audio

    audio Select enable or disable to turn the audio input on or off. When the audio is turned off, the DVR system will not record audio and you will not hear sound during playback of your recorded events. File Size Select the FILE SIZE drop-down list to set the maximum recording time for all recorded files to be 15, 30, 45 or 60 minutes in length Customizing Record mode...

  • Page 22: Network Setup

    neTWoRK SeTup The Network Setup menu options need to be configured in order to access the DVR remotely over a network or the internet. From the Network Setup menu, select the Network Type (DHCP, PPPoE, or Static), Port and Web Port (80 and 9000 by default). To configure the Network settings of the DVR, from the Main Menu, select the Network icon IMAge 12 and the Network Setup menu opens (...

  • Page 23: Ddns Setup

    3. Write down the gateway and subnet mask numbers (Green arrows on Image 14) so IMAge 15 you can enter them into the network settings of the DVR ( 4. From the Network Setup, select the STATIC option from the “TYPE” drop-down list 5.

  • Page 24: Port Forwarding

    WaRninG! Caution: a dynamic address (IP numbers) can change from time to time depending upon your service provider. If the remote Caution: a dynamic address (IP numbers) can change from time to time monitoring stops working at some point, the IP address may have depending upon your service provider.
  • Page 25 Note: When you go to the www.portforward.com website you will see an ad for a software program that will setup port forwarding for you. You do not need to buy this software. Above the ad there is a link to skip the ad, if you click on the link it will take you to the instructions which are free.
  • Page 26 To access the DVR through Internet Explorer: Once you have setup the network settings on the DVR to match the settings of your router and forwarded the ports needed by the DVR (for remote access over the internet), you need to modify your browser controls. You need to allow Pop-ups.
  • Page 27 To create home page tabs, type each address on its own line. Security To create home page tabs, type each address on its own line. Disable Allow active content from CDs to run on My Computer* http://www.q-see.com http://www.q-see.com Enable Allow active content to run in files on My Computer* Prompt...

  • Page 28: System Functions

    SYSTem FunCTionS IMAge 25 The System Setup menu ( ) provides access to configure the following system settings: Date/Time, Password, Audio/Video, Language, System Info and System Maintenance. IMAge 25 IMAge 26 Setting The date/Time 1. From the Main Menu, select SYSTEM to open the SYSTEM SETUP menu 2.

  • Page 29: Password

    password The Password Setup dialog box allows the user to enable or disable password protection and set up an administrator password. 1. From the Main Menu, select SYSTEM to open the SYSTEM SETUP menu 2. Select PASSWORD to open the PASSWORD SETUP menu ( IMAge 28 3.

  • Page 30: Language

    language This DVR supports English, Spanish, Portuguese and French languages. 1. From the Main Menu, select SYSTEM to open the SYSTEM SETUP menu 2. Select LANGUAGE to open the SYSTEM LANGUAGE menu ( IMAge 30 3. Click the arrow next to the SYSTEM LANGUAGE drop down menu to select the preferred language 4.

  • Page 31: Device Management

    deviCe manaGemenT IMAge 33 The DEVICE MANAGEMENT menu, as shown in , allows access to configure the Hard Disk Drive, External Alarm, PTZ Cameras, Mobile Phone Monitoring, and Motion Detection. IMAge 33 IMAge 34 hdd management If a new hard drive is installed into this DVR, access the HDD Management menu after a new HDD is installed.
  • Page 32 Overwrite allows the system to either automatically overwrite the oldest recorded files once the hard drive is full or to turn off the automatic overwrite feature to prevent recordings from accidentally being erased. 1. From the Main Menu, select DEVICE to open the Device Mangement menu ( IMAge 33 2.

  • Page 33: Set Alarm

    Set alarm Alarm configuration options include: alarm buzzer notification for video loss, HDD connectivity problem alerts, motion detection, and email notifications. The DVR can be used in conjunction with motion sensors (not included) or the DVR’s built-in motion detection settings can be used, which will signal if the DVR detects movement on one of the cameras.
  • Page 34 HDD Space: The HDD Space option enables an alarm buzzer when the HDD is running low on available storage space. • ON: Selecting ON from the HDD Space drop down menu generates an alarm buzzer when the HDD is running low on available storage space. •...
  • Page 35 4. Go to MENU - NETWORK, and on DNS, you need to put your public DNS. Public DNS can be found in your Router status. Usually there are 2 DNS (dns1 and DNS2). Use DNS 1 only. If for some reason there is no DNS address here, see (NOTE 1*) 5.

  • Page 36: Motion Detect

    What kind of Router this DVR connected to ? If you have 2WIRE router, there is might be a problem with this router sending out email using third party SMTP server. You can try different kind of router like Linksys or DLink or use your ISP SMTP server If this DVR located in corporate office behind firewall, it might be not allow to use third party SMTP server, Talk to your IT guy abut setting up corp office SMTP server.

  • Page 37: Ptz Setup

    6. Click SETUP for each camera next to MD AREA, which allows you to define the area to be detected for motion and when any object moves in the designated area, recording will be triggered. 7. On the area selection grid ( IMAge 39 ), select each square to enable motion detection for each area.

  • Page 38: Smartphone Setup

    IMAge 40 IMAge 60 After all of the settings and features have been configured, the DVR can be locked to ensure nothing is changed accidentally. 1. From the MAIN MENU, use the mouse to right click 2. Select LOCK from the popup menu 3.

  • Page 39: Windows

    Windows 1. First you need to copy a program named as “Aseesetup.CAB” that is included on the CD provided with the DVR to the phone. 2. Click the program “Aseesetup” shown as PICTURe 1 and choose an installation PICTURe 3 location shown as after the initialization.

  • Page 40: Symbian

    1. First you need to copy the program “ASee_AL_3rd _0723.sisx” or “See_ AL_5th_0723.sisx” that is included on the CD provided wiht the DVR or downloaded PICTURe 7 from the Q-See website to the mobile phone (shown as ). Generally the program is defaulted to be saved to a flash drive.
  • Page 41 PICTURe 7 PICTURe 8 PICTURe 9 4. Click CONTINUE button to make sure the application program you installed may visit PICTURe 10 network or dial phone when popping-up the dialog box shown as 5. After successful installation system will tell you “Installation finished” shown as PICTURe 11 6.

  • Page 42: Iphone

    8. When you use for the first time or Need to change the Parameters, click the SETUP PICTURe 14 button you will enter into the window shown as or, Click PLAY button to enter into live display. Default Access point: Allow you select network type based on your mobile net environment. Server address: herein indicate public IP address connected to DVR or dynamic domain name used by DVR.

  • Page 43: Android

    3. Click on setup and enter the information as shown on PICTURe 17 Server IP Enter IP address of the DVR Port Enter the mobile port of DVR in Mobile Menu User ID Enter user name in Mobile Menu in DVR Password Enter password in Mobile Menu in DVR PICTURe 17...
  • Page 44 PICTURe 8 PICTURe 9 PICTURe 10 PICTURe 11 6. Clicking on the Asee icon in PICTURe 7 PICTURe 8 will display the screen in , where you can click on the Open button on the bottom of the screen to display the screen in PICTURe 10 to view the cameras 7.

  • Page 45: Blackberry

    1. Blackberry Desktop Manager needs to be installed on your PC. If you do not have this you can download it from the Blackberry website. Then download the Blackberry application file from the DVR product page on the Q-See website and extract it. You will get a Asee.alx file.
  • Page 46 Setup and operation on the Blackberry phone viewer: 1. The Blackberry viewer will be installed to the Downloads directory shown as PICTURe 5 2. Enter into the Downloads directory, and then click the ASee icon shown as PICTURe 6 PICTURe 5 PICTURe 6 3.
  • Page 47 PICTURe 10 PICTURe 11 PICTURe 12 PICTURe 13 PICTURe 14 PICTURe 15 PICTURe 16 5. Click NEXT PAGE icon to search Channel option shown as PICTURe 15 PICTURe , and then choose the channel you want to display. 6. Click FULL SCREEN icon to enter into full screen display mode, again click the [Trackball] button of mobile to quit the full screen mode.

  • Page 48: Operating The Dvr

    7. Click NEXT PAGE button to find the PTZ Control icon and enter into the mode. Now PICTURe 17 you could freely control your PTZ camera through your Mobile phone. ( 8. Click HELP button to view the software’s Help instruction. 9.

  • Page 49: Ptz Control

    pTz ConTRol General Once the PTZ camera has been connected and configured according to the instructions in the DVR Setup section of this guide, the PTZ camera can be operated from the PTZ SETUP menu IMAge 61 ). This screen enables the camera to zoom in and out, adjust focus and increase or decrease the image brightness.

  • Page 50: Search Recordings

    5. Set the camera’s position by clicking the SET button and move the camera to the desired position by using the arrows. Select the SET button again to save this position. 6. To removes changes made to the settings, select CLEAN 7.

  • Page 51: Backup Recorded Files

    The video can also be searched using the playback control bar on the DVR. It can be searched at a normal speed, paused and played frame by frame. Recorded video files can be searched at a forward frame rate of 2x, 4x, and 8x, at a slow play rate of 1/2x, 1/4x, and 1/8x. When viewing recorded files in search mode, the system will return to the previous menu when the end of the video is reached.

  • Page 52: Playback Software

    plaYbaCK SoFTWaRe To playback a file that has been backed up to a USB drive, use the following steps: 1. Open the Playback Software program on your computer 2. Click on FILE and select OPEN LOCAL FILE to find/select the backup file ( IMAge 67 This will generate a dialog box of all the files on the device or computer 4.

  • Page 53: Multimedia Player Menu

    IMAge 70 multimedia player menu (IMAge 70) The date of the recording is depicted in upper right hand corner The 24H recorded timeline represents the time of the video in hours The 0~60 minute recording timeline represents the time of the video in minutes The green bar represents the length of time of the recorded video currently playing Play All the windows...

  • Page 54: Audio Settings

    audio Settings 1. In the multimedia player interface, select SETTING from the toolbar 2. Select AUDIO CHANNEL SETTING 3. Select NORMAL VIDEO BAR ( IMAge 73 4. Choose which audio channel to play from the CHANNEL drop down list ( IMAge 74 5.

  • Page 55: Main Interface Of Net-Viewer

    TROUBLESHOOTING: If difficulties are encountered in initiating the log-in screen, make sure the browser’s safety level or firewall settings are not set to high. Refer to the Network Setup section to ensure that the network configuration is correct, the system ports are forwarded correctly and ActiveX is enabled.

  • Page 56: Replay

    Replay Selecting REPLAY from the Net-Viewer toolbar will replay previously recorded footage IMAge 77 ). To find previously recorded footage, select the date from the men, a file list will be displayed, choose the file from the file list. IMAge 77 The buttons at the bottom of the Net-Viewer interface screen are as follows: Play Button: [Play]/[Pause] recorded footage Stop Button: Stop playing recorded footage...
  • Page 57 Schedule: If you select the Time Record option click on the Schedule button to setup the schedule for when you want to record. This works the same as in the Record Setup section of the manual. Default: Selecting the DEFAULT button will reset all options to their original factory installed settings IMAge 78 IMAge 79...
  • Page 58 4. The Video Loss option creates a notification if the system loses video feed for any reason, such as camera damage, disconnected camera cables or a power supply malfunction. • Select ON from the Video Loss drop down menu to generate an alarm buzzer when video loss occurs.
  • Page 59 4. From the BAUD RATE drop down menu, select 1200, 2400, 4800 or 9600, to match the settings on the PTZ camera 5. From the DROP BIT drop down menu select the number to match the settings on the PTZ camera 6.

  • Page 60: Logging Out Of Net-Viewer

    5. Select the DEFAULT button to reset all options to their original factory installed settings 6. Select APPLY to save settings before continuing to another tab. SETTING IMAge 83 The SETTING tab on the Setup menu ( ) allows the control of the Net-Viewer program settings.

  • Page 61: Ptz And Live Play Controls

    pTz and live plaY ConTRolS 1. PTZ Panning Direction: Controls the panning direction of the PTZ Camera 2. Zoom, Focus and Iris: Increase or decrease the zoom, focus or brightness of the picture 3. Bit Rate Settings: • CUR: Displays current bit rate. Set the bit rate manually by inputting the desired rate in the accompanying box •...

  • Page 62: Specifications

    SpeCiFiCaTionS Model Number QSDR74RTS Video System NTSC or PAL Video Compression Format H.264 Audio Compression Format 8kHz*16bit ADPCM Video Input/Output 4-CH BNC Input / 1-CH BNC Output Audio I/O 4-CH RCA Audio Input/ 2-CH RCA Audio Output Display Resolution D1:704×576(PAL) 704×480 (NTSC) Frame Rate Single CH PAL: 25 fps, NTSC 30 fps Recording Resolution...

  • Page 63: Appendix

    appendix opeRaTion FunCTionS primary Settings Time Setting Setting system date, time and format and day-light saving time setting Language Select Setting system language Ch Setting Setting CH title and position; adjusting image color parameter value; setting CH display to ON / Off and time display/recording time overlaying to On/Off. Rec.

  • Page 64: Network Settings

    network Settings Network And Selecting network mode and setting net-viewer port, web port, DNS and DDNS Port Setting parameters network Functions Live Display Real time video input remotely Remote Recording Setting recording mode and status of DVR remotely Remote Playback Check local recording history via network PTZ Control Remotely control PTZ camera, position, focus, zoom and iris etc.

  • Page 65: Setting Up Alarm Record Mode

    SeTTinG up alaRm ReCoRd mode Use the chart below to determine the correct alarm mode. Once the alarm is triggered, the alarm icon will appear, and when many alarms are triggered, alarm remarks will occur on the screen. Alarm On Not Recording Alarm Recording Normal Recording No Recording...

  • Page 66: Troubleshooting

    TRoubleShooTinG Q: What can I do if the system does not detect the HDD? A: Check the data and power cables and make sure they are securely connected. Q: I am not getting any video signal on the DVR. What is wrong? A: Check to make sure the cables are securely connected to the BNC ports on the DVR.

  • Page 67: System Connections

    SYSTem ConneCTionS (NOTE: This diagram is for reference only to show where to attach various devices to the DVR. The cameras, external alarms, USB flash drives, monitors and computers are not included with the standard DVR package) Remote Monitor Monitoring (not included) RJ-45 Audio...

  • Page 68: Q-See Product Warranty

    3. Damage caused by acts of nature (e.g., earthquake, fire, etc). 4. Equipment damage caused by the maintenance of personnel not authorized by Q-See. 5. Product sold over 12 months ago. In order to fulfill the terms of your warranty, you must complete the registration process after purchasing our product.

  • Page 69: Customer Service

    CuSTomeR SeRviCe Phone: 877-998-3440 x 538 (M-F, 8-5 PST) Q-See Products Email: cs@dpsi-usa.com Digital Peripheral Solutions, Inc. Live Chat at www.q-see.com (M-F, 8-5 PST) 8015 E. Crystal Drive Anaheim, CA 92807 GeneRal TeCh SuppoRT Phone: 877-998-3440 x 539 (M-F, 8-5 PST) Email: ts@dpsi-usa.com...
  • Page 70 Digital Peripheral Solutions, Inc. 8015 E. Crystal Drive Anaheim, CA 92807...

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