Before Calling For Service - Zenith SYSTEM 3 Series Operating Manual And Warranty

MAINTENANCE AND TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
Check these items and see if you can correct the trouble by
changing the adjustment of a control or the setting of a switch.
Problem
Picture OK. Poor sound.
Sound OK. Poor picture.
No picture or sound.
By making these simple checks before calling for service,
you may save time and money.
Try This
Re-orient antenna. Check for local interference. Try
another channel - possible station trouble. Check AUTO
FINE TUNE and TUNING BAND options on SETUP
MENU.
Re-orient antenna. Adjust VIDEO MENU options with
PICTURE PREF. in CUSTOM mode. Try another
channel - possible station trouble. Trouble with cable-TV
system?
Is TV on? Is there power in wall outlet? Is TV plugged in?
Is antenna hooked up? Is cable hooked up? Check with
your cable company. Check auxiliary audio/video
equipment. Check channel selection. Check TUNING
BAND and AUTO FINE TUNE options on SETUP
MENU.
Picture blurred, ghost in picture, or distorted Check antenna or cable hook up for broken wires. Try
another channel - possible station trouble. Check for local
interference.
No color, or poor color. Check antenna or cable hook up. Adjust VIDEO MENU
options with PICTURE PREF. in the CUSTOM mode. Is it
a color program?
No sound. Check MUTE button operation on remote control.
Cannot select certain channels. Channels may be skipped in CH. ADD/DEL option on
SETUP MENU. Check TUNING BAND and AUTO
FINE TUNE options on SETUP MENU.
No picture or sound when other video source is selected. Is source hooked up properly? Are all wires connected to
VIDEO 1 or VIDEO 2 jacks on connection center?
No sound or weak stereo sound when using a stereo VCR. Check AUDIO mode. Is it STEREO? Was it present
before selecting VIDEO 1 or VIDEO 2 source?
PIP is black or lacks contrast when selecting VIDEO 1 for Is VIDEO 1 selected on SOURCE MENU? Are all wires
PIP source, connected to VIDEO 1jacks on connection center?
No Closed Captions Are captions available? Is CAPTION 1 or CAPTION 2
selected using the CAPTIONS option on the SETUP MENU?
Black box covers most of screen. Is TEXT 1 or TEXT 2 selected using the CAPTIONS
option on the SETUP MENU? Text information may not be
available.
PIP inset frame is snowy when using TV tuner for PIP and Is TV/VCR switch on the VCR in the TV position?
VCR for main picture.
Remote control does not work. Are batteries okay? Is TV turned ON? Is TV plugged in?
i
Always request that your technician use only genuine
Zenith exact replacement parts for continued Quality and
Safety performance. Keep your Zenith ALL Zenith.
NOTE: If your TV fails to respond to the PICTURE
PREF. selection, or to any other menu selection, you must
reset the TV. Simply disconnect it from AC power by un-
plugging the AC power cord from the power outlet. Walt a
few minutes, then plug the TV back into the power outlet.
You will have to reset the clock to the current time.
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