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MAINTENANCE
AND TROUBLESHOOTING
BEFORE
CALLING
FOR SERVICE
Check these items and see if you can correct the trouble by
changing the adjustment
of a control or the setting of a
switch.
By making these simple checks before calling for service,
you may save time and money.
Problem
Picture OK. Poor sound.
Sound OK. Poor picture.
No picture or sound.
Picture blurred, ghost in picture, or distorted.
No color, or poor color.
No sound.
Cannot select certain channels.
Remote control does not work.
No picture or sound when AUX channel is selected.
No closed captions.
Black box covers most of screen.
Try This
Re-orient antenna. Check for local interference.
Try
another channel - possible station trouble. Check AUTO
FINE TUNE and TUNING BAND Menu options.
Re-orient antenna. Adjust VIDEO Menu options with
PICTURE PREF. in CUSTOM
mode. Try another
channel - possible station trouble.
Is TV on? Is there power in wall outlet? Is TV plugged in?
Is antenna hooked up? Is cable hooked up? Check with
your cable company. Check auxiliary audio/video
equipment.
Check channel selection. Check TUNING
BAND and AUTO FINE TUNE Menu options.
Check antenna or cable hook up for broken wires. Possible
station trouble - try another channel. Check for local
interference.
Check antenna or cable hook up. Adjust VIDEO Menu
options with PICTURE
PREF. in the CUSTOM
mode. Is
it a color program?
Check VOLUME
(VOL) setting. Check MUTE button
operation on remote control, if provided.
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Channels may be skipped in CH. ADD/DEL
Menu option.
Check TUNING
BAND and AUTO FINE TUNE Menu
options.
Are batteries okay? Is TV turned ON? Is TV plugged in? Is
remote in the TV mode?
VCR hooked up properly?
Are wires connected
to AUX
INPUT AUDIO
RIGHT and LEFT jacks on the
connection
center?
Are captions available? Is CAPTION
1 or CAPTION
2
selected using the CAPTIONS
option on the SETUP
Menu.
Is TEXT 1 or TEXT 2 selected using the CAPTIONS
option on the SETUP Menu? Text information may not be
available.
Always request that your technician use only genuine
Zenith exact replacement
parts for continued Quality and
Safety performance.
Keep your Zenith ALL Zenith.
NOTE: If your TV fails to respond to the PICTURE
PREF. selection, or to any other menu selection, you must
reset the TV. Simply disconnect
it from AC power by un-
plugging the AC power cord from the power outlet. Wait a
few minutes, then plug the TV back into the power outlet.
You will have to reset the clock to the current time.
2ssg-o
11 -- 2
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