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TROUBLE-SHOOTING AND STORAGE
Most treadmill problems can be solved by following the simple steps below. Find the symptom that
apples, and follow the steps listed. If further assistance is needed, call our Customer Service Department
toll-free at 1-800-999-3756,
Monday through Friday, 6 a.m. until 6 p.m. Mountain Time.
1. SYMPTOM: THE POWER DOES NOT TURN ON
a. Make sure that the power cord is plugged into a properly grounded outlet. (See HOW TO PLUG IN THE
POWER CORD on page 7.) If an extension cord is needed, use only a 14-gauge general-purpose
cord of
five feet or less in length.
b. After the power cord has been plugged in, make sure that the SAFEKEY is fully inserted into the console.
Various indicators on the console should light. (See HOW TO TURN ON THE POWER on page 8.)
C.
Check the circuit breaker located on the treadmill near the
power cord. If the switch protrudes as shown, the circuit break-
er has tripped. To reset the circuit breaker, wait for five min-
utes and then press the switch back in.
d. Check the on/off switch located on the treadmill near the
power cord. The switch must be in the "on" position.
2. SYMPTOM: THE POWER TURNS OFF DURING USE
Tripped
"On"
Position
Reset
a. Check the circuit breaker located on the treadmill near the power cord. If the circuit breaker has tripped (see
the drawing above), wait for five minutes and then press the switch back in.
b. Make sure that the power cord is plugged in.
c. Remove the SAFEKEY from the console. Reinsert the SAFEKEY fully into the console. Various indicators on
the console should light.
d. Check to make sure the on/off switch is in the "on" position. (See 1. d. above.)
e. If the treadmill still will not run, please call our Customer Service Department.
3. SYMPTOM: THE PULSE EARCLIP DOES NOT FUNCTION PROPERLY
a. Make sure that the pulse earclip is plugged fully into the jack on the console. Rub your left ear lobe and
reposition the earclip. Attach the clothes clip to your collar.
b. Stand stillwhile measuring your pulse.
• c. The pulse earclip may need to be cleaned. Press the earclip open, and find the two clear circles inside the
earclip. Wipe the two clear circles using a cotton swab moistened with water.
10
4. SYMPTOM: THE CONSOLE DOES NOT FUNCTION PROPERLY
a. If a console malfunction occurs, an error code ("El ," "E2," "E3," etc.) may appear in one of the displays. If an
error code appears, remove the SAFEKEY, wait for ten seconds and then reinsert the 9AFEKEY. If an error
code appears again, call our Customer Service Department. Do not operate the treadmill until the problem is
corrected.
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