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Reference
Troubleshooting
Can't
select
certain
channel
Channel may be blocked or not approved
in the Profiles menu.
If using a VCR, check to make sure the TV/VCR button on the VCR is in the correct "mode."
Noisy stereo
reception
•
May he a weak station.
Change to mono mode instead of stereo in the Audio menu under Special Audio.
No picture,
no sound
but TV is on
•
Maybe a vacant channel or input is tuned.
•
If watching VCR (connected
only through antenna input), make sure TV is tuned to channel 3 or 4 - same as CH3/4 switch
on VCR. Also check to make sure the TV/VCR button on the VCR is in the correct "mode."
Simuhaneously
press the POWER and CHANNEL DOWN buttons on the front panel to reset the TV.
Sound
okay,
picture
poor
•
Check antenna
connections
and pointing and also check for interfering sources.
Try adjusting the picture quality, especially sharpness,
to improve weak signals.
Viewing a VCR while in AIR mode may result in poor picture performance.
To exit AIR mode, select System Options from
the main menu, then select Signal 7);peand select Cable.
Black box appears
on the screen
•
Captioning
may he turned on and in text mode. Check the Caption Display in the Options menu.
Wrong
picture
The TV and most VCRs let you toggle between
pictures: one can be the picture from DIRECTV signal or a terrestrial antenna
(or cable) and one can be flom the VCR. If you don't see the picture you think you should he seeing, try using these
buttons
to toggle between
the pictures:
Press tile TV/VCR button on the VCR remote or on the VCR's fiont panel.
Press the ANTENNA button on the remote control.
Taking either of these actions lets you switch the source of the video signal from I)IRECTV to the off-air antenna
or cable,
and
vice
velsa.
Problems
with
the
remote
control
Maybe
somet]ling
is bc't\_een
the
relnote
(Olltro]
a{ld the
remote
sensor
on
th_ _ front
o[" t]l_' TV.
Maybe the remole contr(_l is not in the correct mode.
Press the DIRECI'V butlon so the remote will be in I)IRECI"V
mode
or
press the TV butt(m so the
reulote
wi[] I)e in TV nlode.
•
Maybe the batteries
in the remote c(mlrol aft weak, dead or installed incorrectly.
Try replacing
batteries. (Note, if you
remove tile I)attulies. }()u may have repr()gram the remote to contFol other comp/mcnts.)
•
Remove {he batteries
and
hold
the
number
I ])utton
l_r tit
least
60 seconds
to drain
the
microprocessor
inside
the
remote control. Release lhc
htlttoll,
repktcc tile batteries, and (if necessary)
reprogram
Ihe relnote con{rol.
84
Chapter
9
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