TROUBLESHOOTING
CHART
Troubleshooting
Chart
Before calling for service, determine
the symptoms and follow suggested
solutions,
11, i
,
Noisy Audio
Snowy Video
Noisy Audio
\
Noisy Audio
Y<
No Audio
\
Noisy Audio
No Audio
Normal Audio
\
Normal Audio
Wrong Audio
\
Normal Audio
\
Normal Audio
Multiple Image /
Color shift in picture
Interference
Normal Video
';:.': :i':
No Video with Snow
No Video / No PIP
Video shift slightly
Horz. with turn on
No Color
Normal Video
Black Box on Screen
Normal Video
Intermittent Remote Control Operation
Adjust Antenna Location and Connection
Adjust Antenna Location and Connection
Check Antenna Lead-in Wire
Adjust convergence
(refer to pages 35 and 36)
Move television from Electrical Appliances, Lights,
Vehicles and Medical Equipment
Increase
Volume
Check Mute
Check television
SPEAKERS
on/off
Change
Channel
Set TV or Cable Mode Properly
Check Antenna Cables
Check Power Cord is Plugged into Active Outlet
Adjust Bdghtness and Audio Controls
Change Channel
Check Cable Connections
Program the Remote Control Again
Check Second Video Source Operation
While in 4:3 Aspect mode this is a normal condition, to prevent
side bar bum-in.
Adjust Color Settings
Change Channel
Check Audio Is Set To Stereo or Mono, Not SAP
Change CC (CLosed Captioning) from Text Mode
Replace Remote Control Batteries
49 •