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TROUBLESHOOTING
CHART
Troubleshooting
Chart
Before calling for service, determine the symptoms and follow suggested solutions.
\
Noisy Audio
\
Noisy Audio
Noisy Audio
NO Audio
\
Noisy Audio
No Audio
\
Normal Audio
Wrong Audio
\
Normal Audio
\
Normal Audio
Snowy Video
Multiple Image
Interference
Normal Video
,,
,..
,
:
i'i!-.:.:.7:'
*,"
,.
",%
No Video
No Video / No Split
Screen
No Color
%
Normal Video
Eml
Black Box on Screen
Z
Normal Video
Adiust Antenna Location and Connection
Adjust Antenna Location and Connection
Check Antenna Lead-in Wire
Move TV from Electrical Appliances, Lights,
Vehicles, and Medical Equipment
Increase Volume
Check Mute
Check TV SPEAKERS on/off
Change Channel
Set TV or Cable Mode Properly
Check Antenna Cables
Check Power Cord is Plugged into Active Outlet
Adjust Brightness and Audio Controls
Change Channel
Check Cable Connections
Program the Remote Control Again
Check Second Video Source Operation
Adjust Color Settings
Change Channel
Check Audio Is Set To Stereo Or Mono, Not SAP
Change CC (Closed Captioning) from Text Mode
Replace Remote Control Batteries
Intermittent Remote Control Operation
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