Assistanceor Service; Accessories - Jenn-Air JB36NXFXLW01 Use & Care Manual

Ice is sticking together in the ice storage bin
• It is normal for frost to be on top of the ice storage bin due to
normal opening and closing of the freezer.
It is normal for ice to stick together when it is not dispensed or
used frequently. It is recommended that the ice storage bin be
emptied and cleaned as needed. See "Ice Maker and Storage
Bin."
Off-taste, odor or gray color in the ice
• New plumbing connections? New plumbing connections
can cause discolored or off-flavored ice.
• Ice stored too long? Discard ice. Wash ice bin. Allow
24 hours for ice maker to make new ice.
Odor transfer from food? Use airtight, moisture-proof
packaging to store food.
Are there minerals (such as sulfur) in the water? A water
filter may need to be installed to remove the minerals.
Is there a water filter installed on the refrigerator? Gray or
dark discoloration in ice indicates that the water filtration
system needs additional flushing.
ASSISTANCEOR SERVICE
If you need assistance or service, first see the "Troubleshooting"
section. Additional help is available. Call us at 1-800-JENNAIR
(1-800-536-6247} from anywhere in the U.S.A., or write:
Jenn-Air Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Information may also be obtained by visiting our website at
www.jennair.com.
In Canada, for assistance, installation or service, call us at
1-800-807-6777, or write:
Jenn-Air Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
In Canada, visit www.jennair.ca.
Please include a daytime phone number in your correspondence.
Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.
Write down the following information about your appliance to help
you obtain assistance or service if you ever need it. You will need
to know your complete model number and serial number. You can
find this information on the model and serial number label, located
on the inside wall of the refrigerator compartment.
Dealer name
Serial number
Address
Phone number
Model number
Purchase date
ACCESSORIES
To order stainless steel cleaner or replacement filters, call
1-800-688-1100 and ask for the part number listed below or
contact your authorized Jenn-Air dealer. In Canada, call
1-800-807-6777.
Stainless Steel Cleaner and Polish:
Order Part #4396095
Replacement Water Filter:
Order Part #4396841 (T2RFWG2)
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