Assistance Or Service; In The U.s.a; In Canada - Jenn-Air JCD2389GEB Use & Care Manual

The water dispenser will not operate properly
Freezer door closed completely? Close the door firmly. If it
does not close completely, see "The doors will not close
completely."
Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
Is the water pressure at least 30 psi (207 kPa)? The water
pressure to the home determines the flow from the dispenser.
See "Water Supply Requirements."
Kink in the home water source line? Straighten the water
source line.
New installation? Flush and fill the water system.
Water filter installed on the refrigerator? The filter may be
clogged or incorrectly installed.
Is a reverse osmosis water filtration system connected to
your cold water supply? See "Water Supply Requirements"
in either the Installation Instructions or the Use & Care Guide.
If You Need Service
Please refer to the warranty page in this manual.
If You Need Replacement Parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. Factory specified parts will fit
right and work right because they are made with the same
precision used to build every new Jenn-Air
To locate factory specified parts in your area, call us or your
nearest designated service center.

In the U.S.A.

Call the Jenn-Air Customer eXperience Center toll free at
1-800-JENNAIR (1-800-536-6247), or visit our website at
www.jennair.com.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Referrals to local Jenn-Air brand dealers.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
For Further Assistance
If you need further assistance, you can write to Jenn-Air with any
questions or concerns at:
Jenn-Air Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.

ASSISTANCE OR SERVICE

® appliance.
Water is leaking from the dispenser
NOTE: One or two drops of water after dispensing is normal.
Glass not being held under the dispenser long enough?
Hold the glass under the dispenser 2 to 3 seconds after
releasing the dispenser lever.
New installation? Flush the water system. See "Prepare the
Water System" or "Water and Ice Dispensers."
Recently changed water filter? Flush the water system. See
"Prepare the Water System" or "Water and Ice Dispensers."
The dispenser water is not cool enough
NOTE: Water from the dispenser is chilled to only 50°F (10°C).
New installation? Allow 24 hours after installation for the
water supply to cool completely.
Recently dispensed large amount of water? Allow 24 hours
for water supply to cool completely.
Water not been recently dispensed? The first glass of water
may not be cool. Discard the first glass of water.
Refrigerator connected to a cold water pipe? Make sure
the refrigerator is connected to a cold water pipe. See "Water
Supply Requirements."

In Canada

Call the Jenn-Air Canada Customer eXperience Centre toll free
1-800-JENNAIR (1-800-536-6247) or visit our website at
www.jennair.ca.
Our consultants provide assistance with:
Scheduling of service. Jenn-Air
service technicians are trained to fulfill the product warranty
and provide after-warranty service, anywhere in Canada.
Features and specifications on our full line of appliances.
Referrals to local Jenn-Air brand dealers.
Use and maintenance procedures.
Accessory and repair parts sales.
For Further Assistance
If you need further assistance, you can write to Jenn-Air Canada
with any questions or concerns at:
Jenn-Air Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
®
appliances designated
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