Kenmore 911.95579 Owner's Manual page 26

BEFORE CALLING FORSERVICE
To save you time and money, before making a service calf check the list below
for any problem you may feel you have with the performance of your range. If
the problem is something you cannot fix use the Consumer Service Numbers
located at the back of this manual, When making any callls have the
Modeg Ho., Repair Parts _,s_, Use and Care Manuan and the Date
of Purchase ava,iablle.
PROBLEM POSSRBLE CAUSE POSSIBLE SOLUTnoH
'_'iny scratches or a' Use of incorrect a. Use only Cooktop
abrasions on the cleaning materials.
cooktop, b. Coarse particles b.
(salt, etc,) between
cookware bottom
and cooking surface.
c. Cookware with rough c.
bottoms.
Metal markings on Sliding or scraping Use recommended
the cooktop surface metal utensils and cleaning procedure to
(may appear as cookware across clean the cooktop
scratches), cooktop surface, surface.
Areas of Mineral deposits from Use recommended
discoloration on the water or food. cleaning procedure to
coektop surface, clean the cooktop
surface.
Dark streaks and a. Encrusted boilovers a. Use razor scraper and
specks on the or grease splatters, follow the directions in
cooktop surface, the cleaning section of
this manual,
Cleaning Creme ®.
Make sure the cooktop
surface and bottom of
cookware are clean
before using,
Use only flat bottomed
cookware,
b. Incorrect cleaning b. Use only the Cooktop
materials, Cleaning Creme _ on
the cooktop surface,
Cooktop, oven and No power to range, Check the circuit breaker
oven controa wBIl or fuse. Make sure the
not work. power cord is plugged in,
Cooktop cooking Oven controls set Check the Oven Cooking
zones work, but incorrectly. Section on setting the
oven will not oven control correctly.
turn on.
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