Amana ACC4370AB Owner's Manual page 21

Electric smoothtop cooktop
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Troubleshooting
You may save time and money by checking items below before calling for service. List includes common concerns
that are not the result of defective workmanship or materials. If your question is not explained below, contact Amana
Consumer Affairs Department at 800-843-0304.
Topic
OPERATION
Appliance
not working
Possible
Cause
Power outage
Solution
Make sure appliance has power.
Verify that circuit breaker is not tripped.
Replace fuse but do not change fuse capacity.
.o,s
Frequent cycling off and on of surface
units
Cracking or popping sound
Fan noise or air movement
Normal
Normal
Normal (fan on)
Smoothtop burners cycle on and off to maintain proper
heating temperature.
Wet cooking utensils or possible spillage.
Turn fan off.
APPEARANCE
Scratches
Discoloration
Gritty dirt or rough surface
on cooking utensils
Shiny scratches
Dirt
Water spots/marks
Use recommended
smoothtop cleaner conditioner.
May be a metal mark. Make sure surface is cool. Use
safety scraper to carefully scrape off the mark. Apply
smoothtop cleaner conditioner and gently rub with
nonabrasive nylon pad.
Use recommended
smoothtop cleaner conditioner
to
remove dirt from smoothtop.
Make sure surface is cool. Put a small amount of white
vinegar on the spot and let sit for a few minutes. Rub with
nonabrasive
nylon pad. Wipe off any excess with damp
paper towel.
Hot sugar or plastic melted to surface
Spills
Allow cooktop to warm slightly. Using a safety scraper,
gently remove soil. Follow with routine cleaning.
Use recommended
cleaner conditioner to remove build
Pattern fading/wearing
off
Dirt/film buildup
up and dirt from smoothtop.
Remove excess dirt. Place grate in plastic bag with
Vent grate discoloredlstained
Soil or spills
ammonia in cup. Do not allow ammonia to touch grate.
Seal plastic bag and allow to sit overnight. Clean
normally.
9

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