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PROBLEM:
Thetreadmill circuit breakertrips during a workout.
SOLUTION: Verifythe following:
• Make sure the treadmill is plugged into a dedicated 20-amp circuit.
• Verifythat you do not ha ve the machine on an extensioncord or surge protector
• Confirm that the machine is not plugged into a GFCI-equippefl outlet or on a circuit that has a GFCI-equippefloutlet on it.
PROBLEM:
The running belt does not stay centered during a workout.
$OLUTJOHi Verifythe following:
• Make sure the treadmill is on a level surface.
• Verifythat the belt is properly tightened and centered (Refer to the Adjustment section for detailed directions).
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PROBLEM:
Operating speed appears inaccurate.
$OL UT_OH: Auto-cafibrate the treadmill:
• Poweron the treadmill and have the safety keyin position on the
console. Press and hold the elevation "+" and speed %" buttons for
approximately 5 seconds to enter the Engineering Mode. Theconsole
will beep and "ENGO"appears in the display.
• Press the Speed "+" or "-" button until "ENG2"appears in the display.
• Press, "ENTER"to select. Press, "START"to begin. Thetreadmill
running belt will begin to move automatically and the auto-calibration
sequence will properly set and store the speed values.
• Upon successful calibration, the treadmill will beep several times. The
console will automatically exit Engineering Mode and return to the
start-up screen.
DoNorstand on running be!twhile
i calibrating- stand on the guide
i rails. Treadmiflwifl fluctuate between
JOW
and s eeds severai
i minutes unf!!calibrafion is complete,
TROUBLESHOOTING
- HEART R ATE
Checkyour exerciseenvironment for sources of interference such as fluorescent lights, computers, undergroundfencing, home
security systems or appliances containing large motors. Theseitems may cause erratic heart rate readouts.
Youmay experiencean erratic readout under the following conditions:
° Gripping the heart rate handlebars too tighL Tryto maintain moderate pressure while holding onto the heart rate handlebars.
• Constant movement and vibration due to constantly holding the heart rate handlebars while exercising.If you are receiving
erratic heart rate readouts, try to only hold the grips long enough to monitor your heart rate.
• Whenyou are breathing heavily during a workout.
• Whenyour hands are constricted by wearing a ring.
• Whenyour hands are dry or cold. Tryto moisten your palms byrubbing them together to warm.
• Anyone with heavyarrhythmia.
° Anyone with arteriosclerosis orperipheral circulation disorder
• Anyone whoseskin on the measuring palm is especially thick.
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PLEASE CALL CUSTOMER TECH SUPPORT A TTHE NUMBER ONTHE BACK PANEL
Thefollowing information may be asked of you whenyou call. Pleasehave these items readily available:
• ModelName
• SerialNumber
• Date of Purchase (receipt or credit card statement)
In order for Customer TechSupport to serviceyour treadmill they may need to ask detailed questions about the symptoms that are
occurring. Sometroubleshooting questions that may be asked are:
• How long has this problem been occurring?
• Doesthis problem occur with everyuse? With everyuser?
• Ifyou are hearing a noise, does it come from the front or the back? What kind of noise is it (thumping. grinding, squeaking,
chirping etc.)?
• Has the machine been lubricated and maintained per the maintenance schedule?
Answering these and other questions will give the technicians the ability to send proper replacement parts and the service necessary
to get you and your HorizonFitness treadmill running again]
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