Hoover UH30015 Owner's Manual page 15

if a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative,
,& WARNING t
To reduce risk of personal injury - unplug vacuum before seMcing. ....
POSSIBLE REASON POSSIBLE
PROBLEM
Cleaner won't
run
Cleaner/tools
won't pick up
Cleaner hard to
push
Smokyfbuming
smell detected
2. No voltage in wall receptacle
4. Thermal protector activated
2. Agitator brashro]l worn
4. Incorrect carpet height setting
1. Incorrect carpet height setting
2. Check fuse or breaker
4. Allow cleaner to cool for 30 minutes (this
will reset the thermal protector)
2. Replace brushrofl
4. Move nozzle control knob to lower setting
I. Move carpet height control to a higher
setting
To obtain approved Hoover e service and genuine HooveP pads, locate the nearestAuthorized HooveP
Warranty Service Dealer (Depot) by:
• Checking the Yellow Pages under "Vacuum Cleaners" or "Household".
• Visit our website at hoover.corn(U.S. Customers) or hoover.ca (Canadian customers).
Follow the service center link to find the service outlet nearestyou.
• For an automated referral of authorized service outlet locationscall 1-800-944-9200.
Do not send your vacuum to HooveP, Inc. Company in Glenwillow for service. This will only result in delay.
if you need further assistance:
To speak with a customer service representative ca111-800-263-6376; Mon-Fri 8am-7pm EST, In Canada,
contact HooveP Canada, Toronto: 755 Progress Ave., Scarbcrough, ON MIH 2W7 OR Hoove_ Canada,
Edmonton: 18129-I1t Ave,, Edmonton, AB TSW 2P2, Phone: 1-800-263-6376, Mon-Fri 8am-7pm EST.
Always identify your vacuum by the complete model number when requesting information or ordering pads.
(The model number appears on the bottom of the vacuum.)
Please do not return this product to the store.
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