Lcd Message List - Oki C9200 Service Manual

6.5.1

LCD Message List

The printer indicates a Service Call Error message on the LCD as shown below, detecting an
unrecoverable error.
Service Call
nnn : Error
Note: nnn is an error code.
When the Service Call message is displayed, the error information corresponding to the error code
appears on the lower line of the LCD. The meaning and solutions of each error code are listed in
the Table 6-1-1.
Message Cause
Service Call CPU Exception
001: Error
~
011: Error
Service Call CU ROM Hash
020: Error
Check Error 1
Service Call CU Slot1 DIMM
030: Error
RAM Check Error
Service Call CU Slot2 DIMM
031: Error
RAM Check Error
Service Call CU Slot3 DIMM
032: Error
RAM Check Error
Service Call CU Slot4 DIMM
033: Error
RAM Check Error
Service Call RAM Configuration
034: Error
Error.
The CU RAM
installation or
derwas not followed.
Service Call Slot1 RAM Spec Error.
035: Error
The CU RAM Slot1
DIMM specification
is not supported.
Service Call Slot2 RAM Spec Error.
036: Error
The CU RAM Slot2
DIMM specification
is not supported.
Slot3 RAM Spec Error.
Service Call
037: Error The CU RAM Slot3
DIMM specification
is notsupported.
Service Call
Slot4 RAM Spec Error.
038: Error
The CU RAM Slot4
DIMM specification
is notsupported.
41388601TH Rev.2
Table 6-1-1 Operator Alarms (1/5)
Error Description
Is the error message displayed again?
Is the error message displayed again?
Is the program ROM DIMM installed
properly?
Can the printer recover from the error by
replacing the program ROM DIMM?
Is the concerned RAM DIMM installed
properly?
Can the printer recover from the error by
replacing the RAM DIMM?
Is the concerned RAM DIMM installed
properly?
Can the printer recover from the error by
replacing the RAM DIMM?
Is the concerned RAM DIMM installed
properly?
Can the printer recover from the error by
replacing the RAM DIMM?
Is the concerned RAM DIMM installed
properly?
Can the printer recover from the error by
replacing the RAM DIMM?
Is the installation order followed?
Can the printer recover from the error by
replacing the RAM DIMMs?
Is the RAM DIMM a genuine part?
Is the concerned RAM DIMM installed
properly?
Can the printer recover from the error by
replacing the RAM DIMM?
Is the RAM DIMM a genuine part?
Is the concerned RAM DIMM installed
properly?
Can the printer recover from the error by
replacing the RAM DIMM?
Is the RAM DIMM a genuine part?
Is the concerned RAM DIMM installed
properly?
Can the printer recover from the error by
replacing the RAM DIMM?
Is the RAM DIMM a genuine part?
Is the concerned RAM DIMM installed
properly?
Can the printer recover from the error by
replacing the RAM DIMM?
Solutions
Yes Turn the printer off/on.
Replace the CRM board.
Yes
(The EEPROM needs replacement.)
No Re-install the program ROM DIMM.
Yes Replace the program ROM DIMM.
No Replace the CRM board.
(The EEPROM needs replacement.)
No Re-install the concerned RAM DIMM.
Yes Replace the RAM DIMM.
No Replace the CRM board.
(The EEPROM needs replacement.)
No Re-install the concerned RAM DIMM.
Yes Replace the RAM DIMM.
No Replace the CRM board.
(The EEPROM needs replacement.)
No Re-install the concerned RAM DIMM.
Yes Replace the RAM DIMM.
No Replace the CRM board.
(The EEPROM needs replacement.)
No Re-install the concerned RAM DIMM.
Yes Replace the RAM DIMM.
No Replace the CRM board.
(The EEPROM needs replacement.)
No Correct the installation order.
Yes Replace the RAM DIMMs.
No Replace the CRM board.
(The EEPROM needs replacement.)
No Use a genuine RAM DIMM.
No Re-install the concerned RAM DIMM.
Yes Replace the RAM DIMM.
No Replace the CRM board.
(The EEPROM needs replacement.)
No Use a genuine RAM DIMM.
No Re-install the concerned RAM DIMM.
Yes Replace the RAM DIMM.
No Replace the CRM board.
(The EEPROM needs replacement.)
No Use a genuine RAM DIMM.
No Re-install the concerned RAM DIMM.
Yes Replace the RAM DIMM.
No Replace the CRM board.
(The EEPROM needs replacement.)
No Use a genuine RAM DIMM.
No Re-install the concerned RAM DIMM.
Yes Replace the RAM DIMM.
No Replace the CRM board.
(The EEPROM needs replacement.)
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