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If the Following Appear on Your Display...
Display message
cause&
Remedy
Wronghandset
• This handset is not for this base unit. This handset is
for KX-TG6500 base unit. The accessory handsets
Refer tomanual
for this base unit are KX-TGA520 and KX-TGA523.
To order, see page 3.
Troubleshooting
If the handset display shows error messages, see "If the Following Appear on
Your Display..." (p. 67-69) for the Cause & Remedy.
Cause & Remedy
• The handset has lost communication with the base
unit. Walk closer to the base unit, and try again.
• Confirm the base unit's AC adaptor is
plugged in.
• Raise the base unit antennas.
• The handset's registration may have been
canceled. Re-register the handset (p. 65, 66).
• Check the settings (p. 11-13).
• Check whether the dialing mode setting is
correct (p. 16).
• Fully charge the battery (p. 12).
• Clean the charge contacts and charge again
(p. 13).
• Check battery installation (p. 12).
• Unplug the base unit's AC adaptor to reset it.
Plug in, and try again.
• The handset has not been registered to the
base unit. Register the handset (p. 66, steps
5 and 6).
• Re-install the battery (p. 12) and fully charge it.
• Move the handset and base unit away from
other electrical appliances (p. 6).
• Walk closer to the base unit.
• Raise the base unit antennas.
• Turn on the Clarity Booster feature (p. 24).
• The ringer volume is turned off. Set to high,
medium, or tow (p. 18, 19).
• If more than one other user is using the
handset and/or base unit, the handset/base
unit may not ring. Users will hear incoming
call tones (p. 57).
59
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