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Panasonic KX-TG5921AL Operating Instructions Manual

5.8 ghz digital cordless phone
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TG5921AL_5922AL.book Page 1 Friday, February 24, 2006 3:42 PM
Model shown is KX-TG5921AL.
This unit is compatible with Caller ID. To use this feature, you must subscribe to
the appropriate service offered by your service provider.
Charge the handset battery for 7 hours before initial use.
Please read these Operating Instructions before using the unit and save for
future reference.

Operating Instructions

5.8 GHz Digital Cordless Phone
KX-TG5921AL
Model No.
5.8 GHz Expandable Digital Cordless Phone
KX-TG5922AL
Model No.
with Two Handsets

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Summary of Contents for Panasonic KX-TG5921AL

  • Page 1: Operating Instructions

    TG5921AL_5922AL.book Page 1 Friday, February 24, 2006 3:42 PM Model shown is KX-TG5921AL. This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider. Charge the handset battery for 7 hours before initial use.

  • Page 2: Table Of Contents

    TG5921AL_5922AL.book Page 2 Friday, February 24, 2006 3:42 PM Table of Contents Introduction Introduction..... . . 3 About these operating instructions ..4 Accessory information .

  • Page 3: Introduction

    TG5921AL_5922AL.book Page 3 Friday, February 24, 2006 3:42 PM Introduction Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here.

  • Page 4: About These Operating Instructions

    TG5921AL_5922AL.book Page 4 Friday, February 24, 2006 3:42 PM Introduction About these operating instructions These operating instructions can be used for KX-TG5921/KX-TG5922. Descriptions of the multiple handsets and charger KX-TG5922 includes 2 handsets and a charger. Descriptions of the multiple handsets and charger in these operating instructions are for KX-TG5922 only.

  • Page 5: Expanding Your Phone System

    TG5921AL_5922AL.book Page 5 Friday, February 24, 2006 3:42 PM Expanding your phone system KX-TG5922 users can expand the system by adding an accessory handset sold separately (max. 3 handsets). Introduction Accessory handset (up to 1) KX-TGA560AZ...

  • Page 6: Accessory Information

    TG5921AL_5922AL.book Page 6 Friday, February 24, 2006 3:42 PM Introduction Accessory information Included accessories No. Accessory item AC adaptor for base unit Telephone line cord Wall mounting adaptor Battery Handset cover Charger AC adaptor for charger *1 The handset cover comes attached to the handset. Quantity KX-TG5921 KX-TG5922...
  • Page 7 TG5921AL_5922AL.book Page 7 Friday, February 24, 2006 3:42 PM Additional/replacement accessories Accessory item Rechargeable nickel metal hydride (Ni-MH) battery Accessory handset with charger Headset *1 KX-TG5922 only Accessory item Belt clip Order number HHR-P104 KX-TGA560AZ KX-TCA86AL or KX-TCA92AL KX-TG5921 KX-TG5922 PQKE10396Z1 PQKE10396Z2 Introduction...

  • Page 8: Important Safety Instructions

    TG5921AL_5922AL.book Page 8 Friday, February 24, 2006 3:42 PM Introduction Important safety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read all instructions carefully. 2.
  • Page 9 TG5921AL_5922AL.book Page 9 Friday, February 24, 2006 3:42 PM CAUTION: Installation L Never install telephone wiring during a lightning storm. L Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

  • Page 10: For Best Performance

    For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the product away from electrical appliances.
  • Page 11 TG5921AL_5922AL.book Page 11 Friday, February 24, 2006 3:42 PM L The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C or greater than 40 °C. Damp basements should also be avoided.

  • Page 12: Preparation

    Connect the telephone line cord until it clicks into the base unit (A) and telephone line socket (B). Connect the AC adaptor cord by pressing the plug firmly (C). L Use only the included Panasonic AC adaptor PQLV1AL. Hook (230–240 V AC,...

  • Page 13: Setting Up The Handset

    TG5921AL_5922AL.book Page 13 Friday, February 24, 2006 3:42 PM Setting up the handset Connecting the charger Available model(s): KX-TG5922 L Use only the included Panasonic AC adaptor KX-TCA1AL. (230–240 V AC, 50/60 Hz) Bottom of the charger Hooks Fasten the AC adaptor cord to prevent it from being disconnected.

  • Page 14: Battery Charge

    TG5921AL_5922AL.book Page 14 Friday, February 24, 2006 3:42 PM Preparation Battery charge Place the handset on the base unit or charger for 7 hours before initial use. While charging, “Charging” is displayed and the CHARGE indicator on the base unit lights. When the battery is fully charged, “Charge completed”...
  • Page 15 Flashing: needs to be recharged. Empty Note: L When the battery needs to be charged, the handset beeps intermittently while it is in use. Panasonic battery performance Operation Operating time While in use Up to 5 hours (talking) While not in use...

  • Page 16: Controls

    TG5921AL_5922AL.book Page 16 Friday, February 24, 2006 3:42 PM Preparation Controls Base unit A {HANDSET LOCATOR} B {1} (HANDSET LOCATOR) C {2} (HANDSET LOCATOR) D {3} (HANDSET LOCATOR) *1 KX-TG5921 *2 KX-TG5922 E Antennas F IN USE indicator G Charge contacts H CHARGE indicator...
  • Page 17 TG5921AL_5922AL.book Page 17 Friday, February 24, 2006 3:42 PM Handset HOLD HOLD INTERCOM A Speaker B Soft keys C Headset jack D {C} (TALK) E Navigator key ({^} {V} {<} {>}) F {s} (SP-PHONE) G {RECALL} {CALL WAIT} H Microphone I Charge contacts J Ringer indicator Message indicator...

  • Page 18: Displays

    TG5921AL_5922AL.book Page 18 Friday, February 24, 2006 3:42 PM Preparation Handset soft keys The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. {Select}, {Save}, {OK} and additional other functions are assigned to soft keys, pay attention to soft keys to find functions you need during handset operation.

  • Page 19: Making/Answering Calls

    TG5921AL_5922AL.book Page 19 Friday, February 24, 2006 3:42 PM Making calls Lift the handset and dial the phone number. L To correct a digit, press {Clear}. Press {C} or {Call}. When you finish talking, press {OFF} or place the handset on the base unit or charger.

  • Page 20: Answering Calls

    TG5921AL_5922AL.book Page 20 Friday, February 24, 2006 3:42 PM Making/Answering Calls Answering calls When a call is being received, the ringer indicator flashes rapidly. Lift the handset and press {C} or {s}. L You can also answer the call by pressing any button except {^}, {V}, {<}, {>}, or {OFF}.
  • Page 21 TG5921AL_5922AL.book Page 21 Friday, February 24, 2006 3:42 PM After 4 additional minutes on hold, the call is disconnected. Mute While mute is turned on, you can hear the other party, but the other party cannot hear you. To mute your voice, press {Mute}. L To return to the conversation, press {Mute} or {C}.

  • Page 22: Phonebook

    TG5921AL_5922AL.book Page 22 Friday, February 24, 2006 3:42 PM Phonebook Handset phonebook You can add up to 50 items to the handset phonebook and search for phonebook items by name. Adding items to the phonebook {Phonebook} {Add} Enter the name (max. 16 characters). i {Next} Enter the phone number (max.

  • Page 23: Chain Dial

    TG5921AL_5922AL.book Page 23 Friday, February 24, 2006 3:42 PM Searching for a name by initial {Phonebook} i {Search} Press the dial key ({0} – {9}, {#}, or {*}) that corresponds to the first letter you are searching for (see the character table, page 22).

  • Page 24: Copying Handset Phonebook Items

    TG5921AL_5922AL.book Page 24 Friday, February 24, 2006 3:42 PM Phonebook Copying handset phonebook items Available model(s): KX-TG5922 You can copy one or all of the phonebook items from one handset to another. Important: L Ringer ID and light-up ID settings for phonebook items are not copied.

  • Page 25: Caller Id Service

    TG5921AL_5922AL.book Page 25 Friday, February 24, 2006 3:42 PM Using Caller ID service This unit is Caller ID compatible. To use Caller ID features (such as displaying caller phone numbers), you must subscribe to Caller ID service. Consult your service provider/telephone company for details.
  • Page 26 TG5921AL_5922AL.book Page 26 Friday, February 24, 2006 3:42 PM Caller ID Service Ringer ID This feature can help you identify who is calling by using different ringers for different callers stored in the phonebook. You can assign a different ringer to each phonebook item.

  • Page 27: Caller List

    TG5921AL_5922AL.book Page 27 Friday, February 24, 2006 3:42 PM Caller list Viewing the caller list and calling back Press {^} or {V} to enter the caller list. Press {V} to search from the most recent call, or {^} to search from the oldest call.

  • Page 28: Storing Caller Information Into The Phonebook

    TG5921AL_5922AL.book Page 28 Friday, February 24, 2006 3:42 PM Caller ID Service Editing a caller’s phone number before calling back You can edit a phone number in the caller list. Press {^} or {V} to enter the caller list. Select the desired item. i {Select} i {Edit} Add or erase digits to the beginning of the number as necessary.

  • Page 29: Programming

    TG5921AL_5922AL.book Page 29 Friday, February 24, 2006 3:42 PM Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods: scrolling through the display menus (page 29) or using the direct commands (page 31). L Mainly the direct command method is used in these operating instructions.
  • Page 30 TG5921AL_5922AL.book Page 30 Friday, February 24, 2006 3:42 PM Programming Main menu Sub-menu 1 Initial setting Voice Mail Message alert LCD contrast Key tone Auto talk Set area code Set tel line Registration *1 KX-TG5922 *2 If you programme these settings using one of the handsets, you do not need to programme the same item using another handset (KX-TG5922).
  • Page 31 TG5921AL_5922AL.book Page 31 Friday, February 24, 2006 3:42 PM Programming using the direct commands {MENU} Enter the desired feature code. Enter the desired setting code. L This step may vary depending on the feature being programmed. {Save} i {OFF} Feature Auto talk Copy phonebook (1 item) Copy phonebook (all items)
  • Page 32 TG5921AL_5922AL.book Page 32 Friday, February 24, 2006 3:42 PM Programming Feature Set recall time Store VM access# V.M. access Voice enhancer *1 If you subscribe to Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature. *2 KX-TG5922 *3 You can select whether or not key tones are heard when keys are pressed.

  • Page 33: Voice Mail Service

    TG5921AL_5922AL.book Page 33 Friday, February 24, 2006 3:42 PM Using Voice Mail service Voice Mail is an automatic answering service offered by your telephone service provider. After you subscribe to this service, the telephone service provider’s Voice Mail system will answer calls for you when you are unavailable to answer the phone or when your line is busy.

  • Page 34: Message Alert

    TG5921AL_5922AL.book Page 34 Friday, February 24, 2006 3:42 PM Voice Mail Service Note: L If “Voice Mail” still remains on the display even after you have listened to new messages, turn it off by pressing and holding {OFF} until the handset beeps.

  • Page 35: Multi-Unit Operation

    TG5921AL_5922AL.book Page 35 Friday, February 24, 2006 3:42 PM Handset locator KX-TG5921 Base unit: {HANDSET LOCATOR} L The handset beeps for 1 minute. Base unit: To stop paging, press {HANDSET LOCATOR}. Handset: To stop paging, press {OFF}. KX-TG5922 Base unit: {1}, {2}, or {3} L The handset beeps for 1 minute.

  • Page 36: Transferring Calls Between Handsets, Conference Calls

    TG5921AL_5922AL.book Page 36 Friday, February 24, 2006 3:42 PM Multi-unit Operation Transferring calls between handsets, conference calls Available model(s): KX-TG5922 Outside calls can be transferred between 2 handsets. 2 handsets can have a conference call with an outside party. During an outside call, press {INTERCOM} to put the call on hold.
  • Page 37 TG5921AL_5922AL.book Page 37 Friday, February 24, 2006 3:42 PM Base unit: Press and hold {1}, {2}, or {3} until the CHARGE indicator flashes. L After the CHARGE indicator starts flashing, the rest of the procedure must be completed within 1 minute. Handset: Press {OK}, then wait until the handset beeps.

  • Page 38: Useful Information

    TG5921AL_5922AL.book Page 38 Friday, February 24, 2006 3:42 PM Useful Information Wall mounting Base unit Tuck the telephone line cord inside the wall mounting adaptor (A). Connect the AC adaptor and telephone line cord to the base unit (B). Insert the hooks on the wall mounting adaptor into the holes (1) and (2) on the base unit.
  • Page 39 TG5921AL_5922AL.book Page 39 Friday, February 24, 2006 3:42 PM Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Drive the screws (not included) into the wall using the wall mount template (see below) as a guide.
  • Page 40 TG5921AL_5922AL.book Page 40 Friday, February 24, 2006 3:42 PM Useful Information To remove the wall mounting adaptor While pushing down the release levers (A), remove the adaptor (B).

  • Page 41: Headset (Optional)

    25.4 mm Useful Information Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. We recommend using the Panasonic headset noted on page 7. L Headset shown is KX-TCA86AL. Note: L Only telecommunications compliance labelled headsets should be plugged into the headset jack on the handset.

  • Page 42: Error Messages

    TG5921AL_5922AL.book Page 42 Friday, February 24, 2006 3:42 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L Another handset or the called handset unit is in use. Busy L The handset you tried to copy phonebook items to is in use.
  • Page 43 TG5921AL_5922AL.book Page 43 Friday, February 24, 2006 3:42 PM Display message Cause/solution L Other units are in use and the system is busy. Try again System is busy. later. Please try again later. *1 KX-TG5922 Useful Information...

  • Page 44: Troubleshooting

    TG5921AL_5922AL.book Page 44 Friday, February 24, 2006 3:42 PM Useful Information Troubleshooting General use Problem Cause/solution The unit does not work. L Make sure the battery is installed correctly and fully charged (page 13, 14). L Check the connections (page 12). L Unplug the base unit’s AC adaptor to reset the unit.
  • Page 45 L If “SP-phone” is displayed on the handset, press {C} to switch to the headset. L We recommend using the Panasonic headset noted on page 7. I cannot page the L The called handset is too far from the base unit.
  • Page 46 TG5921AL_5922AL.book Page 46 Friday, February 24, 2006 3:42 PM Useful Information Phonebook Problem Cause/solution Copying stopped with an L The destination handset may have lost communication item displayed. with the base unit, or the destination unit user may have pressed {C} or {s}. The displayed phonebook item was not copied to the unit.

  • Page 47: Instructions To Customer

    TG5921AL_5922AL.book Page 47 Friday, February 24, 2006 3:42 PM Instructions to customer Installation Attached to this apparatus is an approval label. This label is evidence that it is a “Permitted Attachment” which has been authorised to be connected to your telephone service. Conditions relating to connection and operation of this Permitted Attachment are contained in Telecommunications General By-Law 220 (5).
  • Page 48 WARNING: This cordless telephone system does not incorporate provision for secrecy of conversations. Appropriately tuned radio equipment and other cordless telephone systems in close proximity may be used by a third party to monitor and possibly interrupt...

  • Page 49: Specifications

    TG5921AL_5922AL.book Page 49 Friday, February 24, 2006 3:42 PM Specifications General Operating environment 5 °C – 40 °C Frequency 5.76 GHz – 5.84 GHz Base unit Dimensions Approx. height 95 mm x width 174 mm x depth 143 mm Mass (Weight) KX-TG5921: Approx.

  • Page 50: Index

    TG5921AL_5922AL.book Page 50 Friday, February 24, 2006 3:42 PM Index Index A Answering calls: 20 Area code: 27 Auto talk: 20 B Battery Charge: 14 Installation: 13 Level: 15 Performance: 15 Replacement: 13 Booster (Clarity booster): 21 C Call share: 21 Call waiting Caller ID: 25 Caller ID service: 25 Caller list...
  • Page 51 TG5921AL_5922AL.book Page 51 Friday, February 24, 2006 3:42 PM Notes...
  • Page 52 3 Ping Xi 8 Lu, Nanping Keji Gongye Yuan, Zhuhai, Guangdong, China 519060 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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