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5.8 GHz Expandable Cordless Phone System
Operating Instructions
KX-TG5230
Model No.
Pulse-or-tone dialing capability
The unit is Caller ID compatible. To display the caller's name and phone number,
you must subscribe to Caller ID service.
PLEASE READ BEFORE USE AND SAVE.
Charge the battery for 6 hours before initial use.
Panasonic World Wide Web address: http://www.panasonic.com
for customers in the USA or Puerto Rico
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Summary of Contents for Panasonic KX-TG5230
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Page 1: Operating Instructions
The unit is Caller ID compatible. To display the caller’s name and phone number, you must subscribe to Caller ID service. PLEASE READ BEFORE USE AND SAVE. Charge the battery for 6 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico... - Page 2 Thank you for purchasing your new Panasonic cordless telephone. Please read the IMPORTANT SAFETY INSTRUCTIONS on page 73 before use. Read and understand all instructions. Caller ID, Call Waiting and Voice Mail Service, where available, are telephone company services. After subscribing to Caller ID this phone will display a caller’s name and phone number.
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Page 3: Expanding Your Phone
Expanding Your Phone KX-TG5230 includes one handset and one base unit. You can expand the system by adding up to 3 accessory handsets, sold separately. A maximum of 4 handsets can be registered to the base unit. The model numbers of the accessory handsets are KX-TGA520 and KX-TGA523. -
Page 4: Table Of Contents
Contents Preparation For Best Performance ..6 Location of Controls ..7 Display ....10 Installation . - Page 5 For Call Waiting Service Users ....55 Temporary Tone Dialing (For Rotary or Pulse Service Users). . 56 FLASH Button ... . . 56 Incoming Call Tone .
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Page 6: For Best Performance
For Best Performance Battery charge The handset is powered by a rechargeable Nickel-Metal Hydride (Ni-MH) battery. Charge the battery for 6 hours before initial use (p. 12). Base unit location/Noise Calls are transmitted between the base unit and handset using wireless radio waves. -
Page 7: Location Of Controls
Location of Controls Base unit Charge Contacts (p. 13) Antenna (p. 6) Speaker CHARGE Indicator (p. 12) IN USE Indicator (p. 26) [CONF] (Conference) Button (p. 48) [HOLD] Button (p. 25) [SP-PHONE] (Speakerphone) Button and Indicator (p. 25) For assistance, please call: 1-800-211-PANA(7262) [ ] (TONE) Button (p. - Page 8 Location of Controls Handset Back side Speaker Display (p. 10) Headset Jack (p. 59) ] (TALK) Button (p. 22) ] (Speakerphone) Button (p. 22) [ ] (TONE) Button (p. 56) [HOLD/INTERCOM] Button (p. 23, 42) [FLASH/CALL WAIT] Button (p. 55, 56) Ringer/Message Alert Indicator (p.
- Page 9 How to use the soft keys/navigator keys Handset soft keys SPIPRIVACY1 IN USE C I D P LAY Pressing the right soft key selects the Phone Book “ C ” Pressing the left soft key to review Caller ID information in the Caller List “...
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Page 10: Display
Display “ ” functions as follows. IN USE Off (invisible) Flashing Flashing rapidly “SP” is shown when you are using the handset speakerphone. “ ” indicates Voice Enhancer mode is on (p. 24). “PRIVACY” indicates Call Privacy mode is on (p. 54). Other extension users cannot join your conversation. -
Page 11: Installation
Installation Connections Raise the antennas. • USE ONLY WITH Panasonic AC ADAPTOR PQLV1 (Order No. PQLV1Z). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) • If your unit is connected to a PBX which does not support Caller ID and voice mail services, you cannot access those services. -
Page 12: Installing The Battery In The Handset
Installation Installing the Battery in the Handset Insert the battery (1), and press it down until it snaps into the compartment (2). Close the cover. To replace the battery: Press the notch on the cover firmly and slide it as indicated by the arrow. -
Page 13: Battery Information
A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY for information on how to recycle this battery Battery information After your Panasonic battery is fully charged, you can expect the following performance: Operation While in use (TALK) While not in use (Standby) While using the Clarity Booster feature (p. -
Page 14: Programmable Settings
Programmable Settings Programming Guidelines The unit has several programmable functions which can be selected from the function menu on the display (p. 15). The soft key works BACK as the Navigator key scrolls through the menu. How to select a function item from the menu Make sure the handset and base unit are not being used. -
Page 15: Function Menu Table
Function Menu Table You can use the following functions to customize your unit. See the corresponding pages for function details. • After pressing [MENU], you can also program menu items directly by pressing ([0] to [9], [*] and [#]) instead of using the soft keys (p. 63–64). Main menu Ringer setting p. -
Page 16: Display Language
Programmable Settings Display Language You can select either “English” or “Spanish” as the display language. The factory preset is “English”. Press [MENU]. Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( Scroll to “Change language” by pressing [d] or [B], then press the soft key ( To change from English to Spanish, press the soft key (... -
Page 17: Line Mode
Line Mode Handset The line mode is preset to “B” and generally should not be adjusted. If “ not displayed on the handset properly, the line mode selection is incorrect. Set line mode to “A”. Press [MENU]. Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( Scroll to “Set tel line”... -
Page 18: Ringer Volume
Programmable Settings Ringer Volume You can set the handset and base unit ringer volumes to high, medium, low, or off. The factory preset is HIGH. If the handset or base unit ringer is turned off, the handset or base unit will ring at the low level for intercom calls, and will not ring for outside calls. -
Page 19: Ringer Tone
• If you subscribe to a Distinctive Ring Service (such as IDENTA-RING) from your telephone company with 2 or 3 consecutive rings, select a bell ringer pattern (Tone 1 to 3). If you select a melody pattern, you will not be able to distinguish lines by their ringers. - Page 20 Programmable Settings Base unit ringer tone Base Unit Make sure the base unit is not being used. Press [f] or [g]. • The base unit will ring using the current ringer tone. If the ringer volume has been turned off, the base unit will not ring (p. 19). Press [f] or [g] repeatedly to select the desired tone.
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Page 21: Lcd Contrast
LCD Contrast Handset There are 6 levels of LCD contrast. The factory preset is “level 3”. Press [MENU]. Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( Scroll to “LCD contrast” by pressing [d] or [B], then press the soft key ( Select the desired contrast by pressing [d] or [B]. -
Page 22: Making Calls
Making Calls System capabilities (Operating more than one handset, p. 3) Up to 3 extensions (3 handsets or 2 handsets and the base unit) can operate at a time. The maximum operating number may decrease depending on the state of use. Using the Handset Press [C]. - Page 23 To dial after confirming the entered number 1. Enter a phone number. 3334444| • If you misdial, press the soft key ). Enter the correct phone CLEAR number. • If a pause is required when dialing, press the soft key ( PAUSE needed (p.
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Page 24: Voice Enhancer Technology
Making Calls Voice Enhancer Technology Panasonic’s Voice Enhancer Technology clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand. Voice Enhancer Technology can be turned on or off. The factory preset is OFF. -
Page 25: Using The Base Unit
Using the Base Unit Press [SP-PHONE]. • The indicator lights. Dial a phone number. • If you misdial, press [SP-PHONE] and start again from step 1. When the other party answers, talk into the MIC (microphone). To hang up, press [SP-PHONE]. •... -
Page 26: Answering Calls
Answering Calls When a call is received, the unit rings, “Incoming call” is displayed, and the Ringer/Message Alert indicator on the handset and the IN USE indicator on the base unit flash rapidly. Handset Press [C] or [s]. • You can also answer a call by pressing any button except [d], [B] or [OFF]. -
Page 27: Caller Id Service
Caller ID Service This unit is compatible with Caller ID services offered by your telephone company. If you subscribe to Caller ID, caller names and phone numbers will be displayed and recorded in the Caller List. How Caller ID information is displayed and announced When a call comes in, the unit will ring and Caller ID information will be received. -
Page 28: Talking Caller Id
• If you subscribe to a Distinctive Ring Service (such as IDENTA-RING) from your telephone company with 2 or 3 consecutive rings, your unit may mute one or more of the rings in order to announce the name of the caller. -
Page 29: Using The Caller List
Base unit Talking Caller ID feature This feature must be turned on or off for the base unit by using the handset. Press [MENU]. Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( Scroll to “Set base unit” by pressing [d] or [B], then press the soft key ( Scroll to “Talk Caller ID”... -
Page 30: Viewing The Caller List
Using the Caller List Viewing the Caller List Press the soft key ( enter the Caller List. To search from the most recent call, press [d]. To search from the oldest call, press [B]. • The caller’s name, number and the time and date of the call are displayed. -
Page 31: Editing The Caller's Phone Number
Phone no. – • The order in which patterns F–H are displayed depends on how the telephone number is displayed in step 2. To call the edited number, press [C] or [s]. • If Caller ID Number Auto Edit feature is turned on (factory preset is on), phone numbers with the same area code as the number you edited will now be edited in the Caller List and each time you receive a call. -
Page 32: Caller Id Number Auto Edit
Using the Caller List Caller ID Number Auto Edit Once you call back an edited number (p. 31), this unit can automatically edit incoming phone numbers from the same area code in the Caller List and each time you receive a call. For example, it can ignore the area code of calls originating from your area code, so that you can call these numbers from the Caller List without dialing the area code. -
Page 33: Storing Caller Information In The Phone Book
Storing Caller Information in the Phone Book Caller names and phone numbers that are in the Caller List can be stored in the phone book. Press the soft key ( Scroll to the desired caller by pressing [d] or [B]. •... -
Page 34: Phone Book
• To store numbers for calling card access (see “Chain Dial” on page 37), we recommend you add pauses after each item. Storing pauses with numbers will prevent misdialing (p. 55). The delay time necessary will depend on your telephone company. Handset ) or... -
Page 35: Selecting Characters To Enter Names
Selecting characters to enter names Enter names using the dialing buttons. Press each button until the desired character is displayed. • Pressing each button selects a character in the order shown below. Keys Characters # & ’ ( ) ; , – . / 1 a b c A B C 2 d e f D E F 3 g h i G H I 4... -
Page 36: Dialing From The Phone Book
Phone book items are sorted in the following order: Alphabet letters (Alphabetical) Space & ’ ( ) , – . / Telephone numbers (If no name is stored) Press , [s], or the soft key ( • The phone number is dialed. -
Page 37: Chain Dial
Chain Dial Handset You can dial a combination of phone book or manual key pad entries while making a call. This feature can be used, for example, to first automatically dial a calling card access number that you have stored in the phone book, then manually or automatically dial your PIN and then automatically dial the destination from the phone book. -
Page 38: Editing An Item In The Phone Book
Phone Book Editing an Item in the Phone Book Press the soft key (C). Scroll to the desired item by pressing [d] or [B]. • To search for the item by initial, see page 36. Press the soft key ( Edit the name (p. -
Page 39: Copying Items In The Phone Book
Copying Items in the Phone Book (When the System Has Two or More Handsets) You can copy one or all phone book items between two handsets. The destination handset will save the items in its phone book. • If an outside call is received during the phone book copy, copying will stop. You will need to re-send the item(s) later. -
Page 40: Copy All Items
Phone Book To copy all of the items in your phone book to another handset Make sure the destination handset is not in use. Press [MENU]. Scroll to “Copy phone book” by pressing [d] or [B], then press the soft key ( Scroll to “Copy all items”... -
Page 41: Speed Dialer
Speed Dialer Storing Phone Numbers You can store up to 10 phone numbers in the base unit. The dialing buttons ([0] to [9]) function as memory stations. Make sure the base unit is not being used. Press [PROGRAM]. • The IN USE indicator flashes. Enter a phone number of up to 32 digits. -
Page 42: Intercom
Intercom Intercom calls can be made between a handset and the base unit, and between two handsets (when the system has two or more handsets, p. 3). You can page all handsets at once from the base unit, and announce the page to all handsets (Voice Paging, p. -
Page 43: Answering Intercom Calls
During an intercom call: • If you have difficulty hearing while using the speakerphone on the handset or base unit, decrease the speaker volume by pressing [d]. • If an incoming call is being received, you will hear two tones (incoming call tone, p. -
Page 44: Voice Paging
Intercom Voice Paging Base Unit The base unit user can make a voice announcement that is heard through the speakers of all handsets. • When 4 handsets are registered to the base unit, and if one handset user is on conversation using the Booster feature, 1 of the remaining 3 handsets will not receive the voice announcement. -
Page 45: Transferring A Call
Transferring a Call You can transfer an outside call to the base unit or a handset. Handset From the to the Handset: (1) During a call, press [HOLD/INTERCOM]. • The call is put on hold. (2) To page the base unit, press [0]. (3) Wait for the paged party to answer, then you can announce the transfer. - Page 46 Transferring a Call Handset From a (when the system has two or more handsets) During a call, press [HOLD/INTERCOM], then page another handset by pressing its extension number ([1] to [4]). Wait for the paged party to answer, then you can announce the transfer.
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Page 47: Quick Call Transfer
Quick call transfer You can transfer a call without waiting for the paged party to answer. Handset 1. During a call, press [HOLD/INTERCOM]. 2. Press the extension number ([0] for the base unit, [1] to [4] for the handset). 3. Press [OFF] to hang up. Base Unit 1. -
Page 48: Conference Calls
Conference Calls While you are talking with an outside caller, the base unit user or a handset user can join the conversation and establish a conference call. Handset During a call, press [HOLD/ INTERCOM]. • The call is put on hold. To page the base unit, press [0]. -
Page 49: Room Monitor
Room Monitor This feature allows you to monitor a room by using the intercom feature. For example, you can monitor a baby from different areas of the house. You can call the destination unit to monitor the room. The called unit will not ring. When the system has two or more handsets (p. -
Page 50: Room Monitor
Room Monitor To monitor with The unit to be monitored must not be in use and the handset to be monitored must be off the base unit. Press [HOLD/INTERCOM], then press the soft key ( To call the base unit, press [0]. To call another handset, press its extension number ([1] to [4]). -
Page 51: Voice Mail Service
Voice Mail Service Voice mail is an automatic answering service offered by your telephone company. If you subscribe to this service, your telephone company’s voice mail system can answer calls for you when you are unavailable to answer the phone or when your line is busy. -
Page 52: Setting Voice Mail (Vm) Tone Detection
Turn off this programming when: — you do not subscribe to a voice mail service, — your telephone company does not send a series of tones, followed by a continuous tone to indicate you have new voice mail, or — your phone is connected to a business or office telephone system (PBX). -
Page 53: Listening To Voice Mail Messages
Base Unit Press [VM]. • The unit is connected to the telephone line and dials the access number (p. 51) in speakerphone mode. • If the base unit beeps 3 times, a voice mail access number is not stored. To store the number, see page 51. -
Page 54: Special Features
Voice Mail Service • If the handset and base unit still indicate you have new messages even after you have listened to them, turn the voice mail indicators off by pressing and holding [OFF] until the handset beeps. “Voice Mail” will disappear and “ flashing but remains on the handset, and the Ringer/Message Alert indicator on the handset and the VM indicator on the base unit will go out. -
Page 55: Using The Pause Button (For Pbx Line/Long Distance Calls)
• To return to the first caller, press [FLASH/CALL WAIT] again. • Call Waiting service cannot be used when the first call is put on hold. • If this function does not operate properly, consult your telephone company for details. Call Waiting Caller ID display... -
Page 56: Temporary Tone Dialing (For Rotary Or Pulse Service Users)
FLASH Button Pressing [FLASH/CALL WAIT] allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as call waiting. • Pressing [FLASH/CALL WAIT] cancels the mute (p. 54) or the Temporary Tone Dialing mode (see above). -
Page 57: Incoming Call Tone
Incoming Call Tone During an intercom call (p. 42) or while using the Room Monitor feature, you can be informed of incoming calls by two tones. If this feature is turned on, incoming call tones will be heard for as long as the line is ringing. -
Page 58: Key Tone
Special Features Key Tone Handset You can select whether or not the handset keys will sound tones (key tone, confirmation tone, error tone). The factory preset is ON. Press [MENU]. Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( Scroll to “Key tone”... -
Page 59: Belt Clip
To attach the belt clip Optional Headset Connecting an optional headset to the handset allows hands-free phone conversation. Please use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98 headset. To order, call the accessories telephone number on page 2. -
Page 60: Wall Mounting
This unit can be mounted on a wall phone plate. Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor (A). Connect the telephone line cord (B). Insert the hooks on the wall mounting adaptor into the holes ( ) on the base unit. - Page 61 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Connect the telephone line cord. Mount the unit, then slide it down. • Raise the antennas. To charge the handset battery: Place the handset on the base unit.
- Page 62 Wall Mounting To remove the wall mounting adaptor While pushing down the RELEASE LEVERS (A), remove the adaptor (B). RELEASE LEVERS...
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Page 63: Direct Commands
Direct Commands Handset After pressing [MENU], you can also program menu items directly by pressing ([0] to [9], [*] and [#]) instead of using the soft keys. Menu item Command Ringer volume [1] [1] Ringer tone [1] [2] (Handset) Incoming call tone [1] [3] (Handset) Voice enhancer... - Page 64 Direct Commands Menu item Ringer tone (Base unit) Incoming call tone (Base unit) Room monitor (Base unit) Handset registration Handset deregistration [0] [0] [2] Talking Caller ID (Base unit) During programming: When “ ” or “ SAVE settings. To exit programming, press [OFF]. •...
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Page 65: Canceling Registration
Canceling Registration/Re-registration Canceling the Handset Registration If you no longer need to use the handset or if you want to use the handset with a different base unit of the same model, it is necessary to cancel the handset’s registration from the current base unit. Only one handset can be canceled at a time. -
Page 66: Hs Registration
(p. 65), the handset number remains in that base unit’s memory. To erase the handset number from the previous base unit, see the base unit’s Operating Instructions. For the KX-TG5230 base unit: (1) Press and hold [LOCATOR/ INTERCOM/TRANSFER] for 3 seconds, and (2) Press and hold the handset... -
Page 67: If The Following Appear On Your Display
If the Following Appear on Your Display... The following will be displayed when the unit needs your attention. Display message Recharge battery Charge for 6 HRS No link to base. Move closer to base and try again. Please lift up and try again. -
Page 68: To The Base Unit
• You may have registered one of your handsets to another base unit without deleting its registration to this base unit. Erase the handset’s registration from the base unit. For the KX-TG5230 base unit: (1) Press and hold [LOCATOR/INTERCOM/ TRANSFER] for 3 seconds, and (2) Press and hold the handset number [1] not want for 5 seconds. -
Page 69: Troubleshooting
If the Following Appear on Your Display... Display message Wrong handset Refer to manual Troubleshooting If the handset display shows error messages, see “If the Following Appear on Your Display...” (p. 67–69) for the Cause & Remedy. Problem “No link to base. Move closer to base and try again.”... - Page 70 Disconnect it and try again. • Other electrical appliances connected to the same outlet may be interfering with Caller ID. • Telephone line noise may be affecting Caller • The caller requested not to send his/her Caller ID information (p. 27).
- Page 71 Problem The handset and/or base unit does not announce the displayed caller’s name. The handset and/or base unit does not announce the displayed caller’s name properly. The handset cannot automatically edit the Caller List/incoming phone numbers. The handset display exits the Caller List or phone book.
- Page 72 • Make sure the optional headset is connected properly (p. 59). • If “SP-phone” is displayed on the handset, press [C] to switch to the headset. • Visit our website: http://www.panasonic.com/support • Contact us via the web at: http://www.panasonic.com/contactinfo • Call our customer call center at: 1-800-211-PANA(7262)
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Page 73: Important Safety
Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. - Page 74 Important Safety Instructions CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions.
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Page 75: Fcc And Other Information
Registration No..(found on the bottom of the unit) Ringer Equivalence No. (REN) ...0.1B A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. - Page 76 TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR.
- Page 77 • If there is any trouble — disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your telephone company.
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Page 78: Index
Installation, battery ... . 12 Installation, telephone line cord . . 11 Intercom call ....42 Key tone . - Page 79 PAUSE ..... 55 − Phone book ....34 −...
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Page 80: Specifications
Standby: Approx. 2.5 W Maximum: Approx. 6.0 W 5.76 GHz – 5.84 GHz Approx. 470 g (1.04 lb.) Tone (DTMF)/Pulse ® Participant, Panasonic has NERGY NERGY TAR is a Date of purchase " x 2 " x 1 ") " x 9 "... - Page 84 Symptom • Send the unit to an authorized servicenter, prepaid and adequately insured. • Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.