Panasonic KX-TG2227S Operating Instructions Manual

2.4ghz digital cordless answering system
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for customers in the USA or Puerto Rico

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Summary of Contents for Panasonic KX-TG2227S

  • Page 1 PLEASE READ BEFORE USE AND SAVE. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico...
  • Page 2 Before Initial Use Please read IMPORTANT SAFETY INSTRUCTIONS on page 52 before use. Read and understand all instructions. Thank you for purchasing your new Panasonic cordless telephone. Attach your purchase receipt here. For your future reference Serial No. Date of purchase...
  • Page 3 For Best Performance Battery Charge A rechargeable Ni-Cd battery powers the handset. Charge the battery for about 15 hours before initial use (p. 10). Base Unit Location/Noise Calls are transmitted between the base unit and the handset using wireless radio waves. For maximum distance and noise-free operation, the recommended...
  • Page 4: Table Of Contents

    Contents Location of Controls ..............Display ..................... Settings .................... Connections ................... Installing the Battery in the Handset ..........Battery Charge ................Dialing Mode ................. Line Mode ..................Ringer Volume ................Ringer Pattern ................Preparing the Answering System ..........Greeting Message ................. Programming Summary for Answering System ......
  • Page 5 Automatic Answering Operation ..........Setting the Unit to Answer Calls ........... Listening to Messages ..............Slow Talk Message Playback ............From the Handset ................. Erasing Messages ................Recording a Memo Message ............Recording Your Telephone Conversation ........33 Remote Operation from a Touch Tone Phone ......34 Remote Code ................
  • Page 6: Location Of Controls

    Location of Controls Handset Back side Speaker (p. 21 INTERCOM/2WAY Indicator (p. 25, TALK/MUTE Indicator (p. 12, 21,24, 26) Button (p. 26) Headset Jack (p. 44)-" (TALK) Button (p. 21,23) (Speakerphone) Button (p. 21,23) -_/ Button (p. 26) / (FLASH/CALL WAIT/PLAYBACK) ..
  • Page 7 Base unit (MESSAGE PLAYBACK/SLOW TALKI Button (p. 29) IGREETINGI Button (p. 15) (ANSWER ON} Button and Indicator (p. 28, 32) Antenna (p. 3, 9) Hook (p. 42, 43) Display (p. 8) Button (p. 16, 32) Button (p. 33)_ Charge Contacts (p. 11 ) MESSAGE PLAYBACK Indicator (p.
  • Page 8: Display

    Display Base unit display The clock needs adjusting (p. 18). Your greeting or memo message was not recorded correctly. Record it again (p. 15, 33). I Pl The unit is in the answering system programming mode. The speaker volume level is set to "5". You can select: --9 levels (0-8) are available while using the answering system (p.
  • Page 9: Settings

    Power Outlet (AC 120 V, 60 Hz) AC Adaptor • USE ONLY WITH Panasonic AC ADAPTOR PQLV1 (Order No. PQLVIZ). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)
  • Page 10: Installing The Battery In The Handset

    Settings Installing the Battery in the Handset Insert the battery into the handset as shown (_), matching the correct polarity. Press the battery down until it places into the compartment (@). When finished, close the cover. Battery Charge Place the handset on the base unit and charge for about 15 hours before initial use.
  • Page 11 • If you DO NOT recharge the handset battery for more than 15 minutes, the RECHARGE indicator will continue to flash. RECHARGE Battery information After your Panasonic battery is fully charged (p. 10): While in use (TALK) Up to 5 hours...
  • Page 12: Dialing Mode

    Settings Dialing Mode You can program the dialing mode using the handset near the base unit. If you have touch tone service, set to TONE. If rotary or pulse service is used, set to PULSE. Your phone comes from the factory set to TONE. Make sure the unit is not being used and the handset is lifted off the base unit, Press (PROGRAM}.
  • Page 13: Line Mode

    Line Mode If the line is connected to a low voltage system such as a PBX, set to "B". Your phone comes from the factory set to "A". Make sure the unit is not being used and the handset is lifted off the base unit.
  • Page 14: Ringer Volume

    Settings Ringer Volume You can program the handset ringer volume to HIGH, LOW or OFF. If set to OFF, the handset will not ring. Your phone comes from the factory set to HIGH. Make sure the unit is not being used and the handset is lifted off the base unit.
  • Page 15: Preparing The Answering System

    Preparing the Answering System Greeting Message You can record a personal greeting message of up to 2 minutes. If a greeting message is not recorded, one of two pre-recorded greetings will be played when a call is received (p. 16). To record a greeting message Press and hold (GREETING) until "Record greeting after the beep"...
  • Page 16 Preparing the Answering System To check the recorded greeting message Press [GREETING]. To erase the recorded greeting message Press [GREETING] ,,,,) Press _ while the message is being played. ,,The unit will answer a call with a pre-recorded greeting. Pre-recorded greeting message If you do not record a greeting message (p.
  • Page 17: Programming Summary For Answering System

    Programming Summary for Answering System You can program the following functions using the handset near the base unit. See the corresponding pages for function details. Make sure the unit is not being used and the handset is lifted off the base unit.
  • Page 18: Day And Time

    Preparing the Answering System Day and Time Make sure the unit is not being used and the handset is lifted off the base unit, Press (PROGRAM]. ,,The TALK/MUTE indicator flashes. Press IFLASH/CALL WAIT/PLAYBACK]. • "P" is displayed on the base unit. Press (_.
  • Page 19: Caller's Recording Time

    Caller's Recording Time You can select "1 minute", "2 minutes", "3 minutes" or "Greeting only" for the caller's recording time. Your phone comes from the factory set to "3 minutes". Make sure the unit is not being used and the handset is lifted off the base unit, Press (PROGRAM).
  • Page 20: Number Of Rings

    Preparing the Answering System Number of Rings You can select the number of times the unit rings before the answering system answers a call, from "2" to "7" or "AUTO" (for Toll saver*). Your phone comes from the factory set to "4". Make sure the unit is not being used and the handset is lifted off the base unit.
  • Page 21: Making Calls

    Making Calls Press 1_. Back side •The TALK/MUTE indicator lights. Dial a phone number. Speaker To hang up, press _ or place the handset on the base unit. • The indicator light goes out. • If an alarm tone sounds in step 1, move closer to the base unit or place the handset on the base unit and try again.
  • Page 22 Making Calls If noise interferes with the conversation Press to select a clearer channel in the talk, intercom or remote operation mode, or move closer to the base unit. To redial the last number dialed on the handset Press or _ and press [REDIAL/PAUSE].
  • Page 23: Answering Calls

    Answering Calls When a call is received, the unit rings and the IN USE/CHARGE/HOLD indicator on the base unit flashes quickly. If the handset is off the base unit; Press _. • You can also answer a call by pressing any dialing button (_ to (_, (_ or (_ (--Any Key Talk).
  • Page 24: Speed Dialer

    Speed Dialer Storing Phone Numbers You can store up to 10 phone numbers in the handset. The dialing buttons ((_ to (_) function as memory stations. Make sure the unit is not being used and the handset is lifted off the base unit.
  • Page 25: Intercom

    Intercom A 2-way intercom is possible between the handset and the base unit. Paging the base unit from the handset Handset: Press (HOLD/INTERCOM). Talk to the paged party after the beeps. INTERCOM/2WAY ,,The INTERCOM/2WAY REC indicator lights. Base unit: When the other party's voice is heard, answer using the MIC.
  • Page 26: Special Features

    Special Features TA LK/MUT E [PROGRAM} [REDIAL/PAUSEI IFLASH/CALL WAIT/PLAYBACK} Automatic Security Code Setting Each time you place the handset on the base unit, the unit automatically selects one of more than a million security codes. These codes help prevent the unauthorized use of your telephone line by another cordless telephone user.
  • Page 27: How To Use The Pause Button (For Analog Pbx Line/Long Distance Service Users)

    How to Use the PAUSE Button (For Analog PBX Line/Long Distance Service Users) We recommend you press [REDIAL/PAUSE] if a pause is required for dialing with a PBX or to access a long distance service. Ex. Line access number 1_ (PBX) (_ ,,,,)(REDIAL/PAUSE) ,,,,)[ Phone number I •Pressing (REDIAL/PAUSE) once creates a 3.5 second pause.
  • Page 28: Automatic Answering Operation

    Automatic Answering Operation When the unit answers a call, a greeting message is played and the caller's message is recorded. Setting the Unit to Answer Calls Press (ANSWER ON) to turn on the answering system. (ANSWER ON 1 and Indicator ,,The indicator lights and "Answer set"...
  • Page 29: Listening To Messages

    Listening to Messages You can see the total number of recorded messages on the base unit display. If MESSAGE PLAYBACK indicator flashes, new message have been recorded. To play back messages, press [MESSAGE PLAYBACK/SLOWTALK}. IMESSAGE PLAYBACK/SLOW TALK} When you have new messages: the unit announces the number of new messages and only new During playback,...
  • Page 30 Listening to Messages During playback Press [REPEAT]. To repeat • If you press within 5 seconds of playback, the previous message message will be played. To skip Press(_. message Press t'S-f-0-_. To stop • To resume playback, press operation [MESSAGE PLAYBACK/SLOW TALKJ.
  • Page 31: From The Handset

    From the Handset If someone else is in the room and you want to listen to the recorded messages privately, you can use the handset. Handset: Press (FLASH/CALL WAIT/PLAYBACK). •The number of new messages is heard on the handset. Base unit: To listen to messages: Press [MESSAGE PLAYBACK/SLOW TALK).
  • Page 32: Erasing Messages

    Erasing Messages The unit will announce the remaining recording time after playback, if it is less than 5 minutes. New messages cannot be recorded when: --"Memory full" is heard. --"V'-j'itj'im" is displayed on the base unit. --the ANSWER ON indicator flashes rapidly. Erase some, or all, of the messages.
  • Page 33: Recording A Memo Message

    Recording a Memo Message You may record a personal message in memory. Press t'-M--EMO-). °A long beep sounds. After the beep, talk clearly approximately 8 inches (20 cm) away from the MIC. °The base unit display shows the elapsed recording time. When finished, press o r ["S-f6_.
  • Page 34: Remote Operation From A Touch Tone Phone

    Remote Operation f rom a Touch TonePhone You can operate the answering system from any touch tone phone. A synthesized voice menu will guide you on how to operate the unit (p. 36). ,,To skip the voice menu and operate the unit directly, see page 38.
  • Page 35: Remote Code

    Remote Code The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit number (00-99). The factory preset remote code is "11". If you do not program your own remote code, you can use "11" Make sure the unit is not being used and the handset is lifted off the base unit.
  • Page 36: Voice Menu

    Remote Operation from a Touch Tone Phone Voice Menu The shaded boxes are voice prompts. Press 1 to play back ali messages: Press [_. I Alimessag e PreSS 2 foiother functionsi lp!aibaCki Press [_. fPress i to playbaCk new mesSages; 1 Press (_. [PreSs 2 for other functi0nSl t playbackl Press (_.
  • Page 37 All Message Playback All recorded messages are played back. At the end of the last message, "End of final message" is heard. The unit will announce the remaining recording time if it is less than 5 minutes. New Message Playback Only new messages are played back.
  • Page 38: Direct Remote Operation

    Remote Operation from a Touch Tone Phone Direct Remote Operation Once you have entered the remote code, you can also control your unit by direct commands instead of using the voice menu. To end the remote operation, hang up anytime. Direct commands •...
  • Page 39 ® ERASING A •The current message is erased. SPECIFIC °A short beep will sound and the next M ESSAG E message will be played. (During playback) ERASING ALL All recorded messages are erased. MESSAGES °A long beep sounds and "No messages" is heard.
  • Page 40: Remote Operation With The Handset

    Remote Operation with the Handset You can operate your answering system with the handset. The announcements and recorded messages can only be heard with the handset. [FLASH/CALL WAIT/PLAYBACK] Summary of remote operation Press [FLASH/CALL WAIT/PLAYBACK] The number 0fnew messages s heard: the speaker, press _ while they are heard.
  • Page 41 Direct commands NEW MESSAGE .Only new messages are played back. PLAYBACK ALL MESSAGE .All messages are played back. PLAYBACK REPEAT •The current message is repeated. (During playback) •If you press within 5 seconds of playback, the previous message will be played.
  • Page 42: Wall Mounting

    Wall Mounting This unit can be mounted on a wall phone plate. Push the hook and turn it around. Turn the hook until a click is heard. Connect the AC adaptor. To Power Outlet Tuck the telephone line cord inside the wall mounting adaptor, then push it in the direction of the arrow.
  • Page 43 Connect the telephone line cord. Mount the unit, then slide down. • Raise the antenna. • Fasten the telephone line cord to prevent it from being disconnected. To charge the handset battery: Fix the charge contacts ((_)) and insert the hook to the handset hole ((_)). •The IN USE/CHARGE/HOLD indicator lights.
  • Page 44: Belt Clip

    Optional Headset Plugging an optional headset into the handset allows a hands-free phone conversation. Please use only a Panasonic KX-TCA88 or KX-TCA90 headset. To order, call the accessories telephone number on page 2. Connecting an optional headset...
  • Page 45: Battery Replacement

    Battery Replacement If the RECHARGE indicator flashes after being fully charged, replace the battery with a new Panasonic P-P511 (PQPP511SVC) battery. To order, call the accessories telephone number on page 2. Press the notch on the handset cover firmly and slide it as indicated by the arrow.
  • Page 46: Adding Another Phone

    Adding Another Phone This unit will not function during a power failure. To connect a standard telephone on the same line, use the Panasonic T-adaptor KX-J66. To order, call the accessories telephone number on page 2. Standard Telephone Single-Line Telephone Jack...
  • Page 47 Troubleshooting Cordless Telephone Problem Remedy An alarm tone sounds. •You are too far from the base unit. Move closer and try again. • Place the handset on the base unit and try again. • Plug in the AC adaptor. • Raise the base unit antenna. Static, sound cuts in/out.
  • Page 48 Troubleshooting Problem Remedy • If the last number dialed was more than You cannot redial by pressing [REDIAL/PAUSE]. 32 digits long, the number will not be redialed correctly. •The button has a double function as either redial or pause. It will redial the last number dialed if pressed at the outset of a call (p.
  • Page 49 Answering System Problem Remedy The answering system is on, .The recording time is set to "Greeting but incoming messages are only". Select "1 minute", "2 minutes" or not recorded. "3 minutes" (p. 19). .Memory is full. Erase some, or all, of the messages (p.
  • Page 50 Troubleshooting Problem Remedy While recording a greeting .To answer the call, lift the handset off message, the unit starts to the base unit or press, _ or 1_1. ring and stops recording ..Start again from the beginning after ..... hanging up.
  • Page 51 • Call our customer call center at If you cannot solve your 1-800-211 -PANA(7262). problem • Panasonic's e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY...
  • Page 52: Important Safety Instructions

    Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3.
  • Page 53 CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. 3.
  • Page 54: Fcc And Other Information

    FCC and Other Information If requested by the telephone company, inform them as follows: Registration No............. (found on the bottom of the unit) Ringer Equivalence ................... 0.1B The particular telephone line to which the equipment is connected. This unit must not be connected to a coin operated line. If you are on a party line, check with your local telephone company.
  • Page 55 CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this device. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 56 -- disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your telephone company.
  • Page 57: Index

    Index A Accessories ........Ringer Off ........Answering calls ......Ringer Pattern ......14 Automatic Security Code Setting. 26 Ringer Volume ......B Base location ......... Rotary service, tone dialing ..26 Battery Charge ......3, 10 S Safety Instructions ....... Battery information ......
  • Page 58 .Send the unit to an authorized servicenter, prepaid and adequately insured. .Do not send your unit to the Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.
  • Page 59 1-800-211-PANA(7262) Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc. Ave. 65 de Infanteria, Km. 9.5, San Gabriel Industrial Park...

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