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Panasonic KX-TG2224F Operating Instructions Manual

2.4ghz digital cordless answering system, pulse-or-tone dialing capability, caller id compatible
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2.4GHz Digital Cordless Answering System
Operating Instructions
KX-TG2224F
Model No.
KX-TG2224P
KX-TG2224W
Pulse-or-tone dialing capability
KX-TG2224W
Caller ID Compatible
PLEASE READ BEFORE USE AND SAVE.
Charge the battery for about 6 hours before initial use.
Panasonic World Wide Web address: http://www.panasonic.com
for customers in the USA or Puerto Rico

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  • Page 1 Model No. KX-TG2224P KX-TG2224W Pulse-or-tone dialing capability KX-TG2224W Caller ID Compatible PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 6 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico...
  • Page 2 Thank you for purchasing your new Panasonic cordless telephone. Please read IMPORTANT SAFETY INSTRUCTIONS on page 59 before use. Read and understand all instructions. Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number.

  • Page 3: For Best Performance

    For Best Performance Battery Charge A rechargeable Nickel-Metal Hydride (Ni-MH) battery powers the handset. Charge the battery for about 6 hours before initial use (p. 8). Base Unit Location/Noise Calls are transmitted between the base unit and the handset using wireless radio waves.

  • Page 4: Table Of Contents

    Preparation Location of Controls ........6 Settings .
  • Page 5 Temporary Tone Dialing (For Rotary or Pulse Service Users) ..... . 38 Muting Your Conversation ....... 38 For Call Waiting Service Users .

  • Page 6: Location Of Controls

    Base unit Display [ANSWER ON] (p. 40) [ERASE] (p. 19, 44) [GREETING REC] (Record) (p. 19) [GREETING CHECK] (p. 19) Charge Contacts (p. 9) IN USE/CHARGE Indicator (p. 8) MIC (Microphone) (p. 19) [MESSAGE/SLOW TALK] (p. 41, 43) NEW MESSAGE Indicator (p.
  • Page 7 Handset Back side Ringer Indicator (p. 25) Speaker Ringer Indicator (p. 25) Headset Jack (p. 49) ] (TALK/Channel) (p. 22, 23) ] (Speakerphone/ Channel) (p. 22, 23) ] (TONE) (p. 38) [FLASH/CALL WAIT] (p. 38, 39) [REDIAL] (p. 23) How to use the soft keys/navigator key Soft keys: Talk 00-00-32...

  • Page 8: Settings

    Fasten the AC adaptor cord. Hooks • USE ONLY WITH Panasonic AC ADAPTOR PQLV19 (Order No. PQLV19Z). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) • If your unit is connected to a PBX which does not support Caller ID, you cannot access Caller ID services.
  • Page 9 If you cleaned the charge contacts and fully charged the battery, but after a few telephone calls, “Recharge battery” is displayed and/or “ flash, the battery needs to be replaced. Please order a new Panasonic HHR-P513 battery at the telephone number shown on page 2. To replace the battery, see page 8.

  • Page 10: Programmable Functions

    Programming Guidelines This unit has programmable functions. They are selected from the function menu on the display (p. 11). Buttons/Keys Soft keys : work as function keys when a function is displayed above a soft key. When “ ” or “ ” is displayed, you can use the navigator key [ ] or [ ] as a scroll key.

  • Page 11: Function Menu Table

    Useful information: • If Select is pressed while “---(Go back)---” is displayed, the unit will go back to the previous menu mode. If you press the key in the main menu, the unit will exit programming mode. • After programming is complete, the display will return to the main menu or the sub-menu depending on which menu the selected item is located.

  • Page 12: Date And Time

    Programmable Functions Date and Time “ ” flashes on the base unit display if the clock has not been set. Set the clock by following the steps below. Press [MENU]. Scroll to “Date and time” by pressing [ ] or [ ], then press Select.

  • Page 13: Display Language

    To check the date/time, repeat steps 1 and 2 on page 12. • The current date/time is displayed. When finished, press [OFF]. For Caller ID service users (p. 26) • Caller ID information will reset the clock after the first ring if the adjusted time is incorrect.

  • Page 14: Dialing Mode

    OFF at the factory. Under normal conditions, cordless phones are limited to a narrowed frequency bandwidth (300Hz to 3.5KHz). Panasonic’s new Voice Enhancer Technology cordless phones are able to simulate a band signal above and below the normal bandwidth limitations.

  • Page 15: Auto Talk

    Helpful hint: Depending on the condition and quality of your telephone line, Voice Enhancer may emphasize the noise already on the line. If it becomes difficult to hear the caller, please set Voice Enhancer mode to OFF. To turn the mode ON while talking, press ( •...

  • Page 16: Lcd Contrast

    Programmable Functions LCD Contrast You can select the handset LCD contrast (5 levels). The factory preset is level 3. Press [MENU]. Scroll to “Initial setting” by pressing [ ] or [ ], then press Select. Press Select at “LCD contrast”. Select the desired contrast by pressing [ ] or [ ].

  • Page 17: Ringer Volume

    Ringer Volume You can select the handset or base unit ringer volume HIGH, MEDIUM, LOW or OFF. The factory preset is HIGH. If set to OFF, the handset or base unit will not ring. Handset Press [MENU]. Press Select at “Ringer setting”. Press Select at “Ringer volume”.

  • Page 18: Ringer Tone

    Programmable Functions Ringer Tone You can select one of 6 ringer tones for external calls on the handset and the base unit. The factory preset is 1. Press [MENU]. Press Select at “Ringer setting”. Scroll to “Ringer tone” by pressing [ ] or [ ], then press Select.

  • Page 19: Preparing The Answering System

    Preparing the Answering System Greeting Message You can record a personal greeting message of up to 2 minutes. If you do not record your own message, one of two pre-recorded greetings will be played for callers (p. 20). The total recording time of all messages (greeting, incoming, etc.) is about 15 minutes.

  • Page 20: Caller's Recording Time

    Preparing the Answering System Pre-recorded greeting If you do not record a greeting (p. 19), one of two greetings will be played when a call is received, depending on the caller’s recording time (see below). To check the pre-recorded greeting •...

  • Page 21: Number Of Rings

    Number of Rings You can select the number of times the unit rings before the Answering System answers a call, from “2” to “7” or “Toll saver”*. The factory preset is “4”. Follow steps 1 to 3 of “Caller’s Recording Time”...

  • Page 22: Making Calls

    Handset Press • “Talk” is displayed. Dial a phone number. • The dialed number is displayed. • After a few seconds, the display will show the length of the call. To hang up, press [OFF] or place the handset on the base unit. To have a hands-free phone conversation Press •...
  • Page 23 To dial after confirming the entered number Enter a phone number. 3334444 Clear Pause • If you misdial, press Clear. Enter the correct number. • If a pause is required for dialing, press Pause where needed (p. 39). • To cancel, press [OFF]. Press [ ] or [ To hang up, press [OFF] or...
  • Page 24 Making Calls To adjust the receiver/speaker volume while talking 3 levels (HIGH, MEDIUM and LOW) are available for the receiver and 6 levels for the speaker. To increase volume, press [ ]. To decrease volume, press [ ]. • The display shows the current volume setting. •...

  • Page 25: Answering Calls

    Answering Calls When a call is received, the unit rings and “Incoming call” is displayed, and the Ringer indicator on the handset and the IN USE/CHARGE indicator on the base unit flash rapidly. If you subscribe to a Caller ID service, see page 26. Handset Press [ ] or...

  • Page 26: Caller Id Service

    This unit is compatible with Caller ID services offered by your telephone company. If you subscribe to Caller ID, the caller’s name and phone number will be displayed and recorded in the Caller List. How caller information is displayed when a call is received When a call comes in, the unit will ring and caller ID information will be received.

  • Page 27: Using The Caller List

    Using the Caller List The unit can record information up to 30 different callers and store this information in the Caller List. Caller information is sorted by the most recent call to the oldest. When the 31 call is received, the information from the 1 The unit will also tell you how many calls you missed while you were out or unavailable to answer the phone.

  • Page 28: Calling Back From The Caller List

    Using the Caller List √ What “ ” means “√” indicates you have already viewed this calling information, answered the call, called back the caller or played back the message (p. 41, 42). If the same caller calls again, the call entry with “√” will be replaced with the new call entry.

  • Page 29: Editing The Caller's Phone Number

    Editing the Caller’s Phone Number You can edit a phone number in the Caller List to call it back or store it in the phone book. Caller ID Number Auto Edit Feature (p. 30) This feature allows the unit to edit a Caller ID number into one of 3 patterns automatically in the Caller List.

  • Page 30: Caller Id Number Auto Edit Feature

    Using the Caller List Caller ID Number Auto Edit Feature There are 3 patterns of phone number ( , your phone to automatically edit an in-coming Caller ID number into a pattern of your choice, and display the Caller ID number with that pattern. After this feature is activated, Caller ID numbers coming from specific area codes (201, for example), from which the Caller ID numbers have been chosen to follow the desired pattern (7-digit pattern, for example), will be automatically edited from...

  • Page 31: Storing Caller Information In The Phone Book

    Storing Caller Information in the Phone Book Handset Callers’ names and phone numbers that are in the Caller List can be stored in the phone book. Press Rcvd calls to enter the Caller List. • You can also enter by pressing [ ] or [ ]. Scroll to the desired caller by pressing [ ] or [ ].

  • Page 32: Erasing Caller Information

    Using the Caller List Erasing Caller Information To erase a specific caller Press Rcvd calls to enter the Caller List. • You can also enter by pressing [ ] or [ ]. Scroll to the desired caller by pressing [ ] or [ ], then press Erase.

  • Page 33: Phone Book

    Phone Book You can store up to 50 names and phone numbers in the handset phone book. All phone book items are sorted alphabetically. You can make a call by selecting a name on the handset display. Storing Names and Numbers Press Phone book.

  • Page 34: Selecting Characters To Enter Names

    Phone Book Selecting characters to enter names Enter names using the dialing buttons. Press each button until the desired character is displayed. • Pressing each button selects a character in the order shown below. Characters Keys # & ’ ( ) a b c A B C 2 d e f D E F 3 g h i G H I 4...

  • Page 35: Dialing From The Phone Book

    Dialing from the Phone Book Press Phone book to enter the phone book. Press Search. Scroll to the desired item. To scroll down, press . To scroll up, press Phone book items are sorted in the following order: Alphabet letters (Alphabetical) Space &...

  • Page 36: Editing An Item In The Phone Book

    Phone Book Editing an Item in the Phone Book Press Phone book to enter the phone book. Press Search. Scroll to the desired item by pressing [ ] or [ ], then press Select. • To search for the item by initial, see page 35. Press Edit.

  • Page 37: Intercom

    Intercom Handset Base Unit A 2-way intercom can be set up between the base unit and the handset. Paging the base unit from the handset Handset: Press [MENU]. Handset: Scroll to “Intercom” by pressing [ ] or [ ], then press Select. Base unit: When the other party’s voice is heard after the beeps, answer using the MIC.

  • Page 38: Special Features

    Automatic Security Code Setting Each time you place the handset on the base unit, the unit automatically selects one of a million security codes. These codes help prevent the unauthorized use of your telephone line by another cordless telephone user. Temporary Tone Dialing (For Rotary or Pulse Service Users) Press...

  • Page 39: Using The Pause Key (For Pbx Line/Long Distance Calls)

    Using the PAUSE Key (For PBX Line/Long Distance Calls) We recommend you press Pause or P if a pause is required to dial with a PBX or to make a long distance call. Ex. Line access number [9] (PBX) Pause or P •...

  • Page 40: Automatic Answering Operation

    When the unit answers a call, a greeting message is played and the caller’s message is recorded. When the handset is on the base unit, the Ringer indicator on the handset will flash to indicate a message is being recorded. •...

  • Page 41: Listening To Messages

    Monitoring incoming calls While a call is being recorded, you can monitor it through the base unit speaker. • To increase the speaker volume, press VOL. [ ]. To decrease volume, press VOL. [ ]. To answer the call, press [ Listening to Messages You can see the total number of recorded messages on the base unit display.

  • Page 42: Using The Handset (Remote Operation)

    Listening to Messages Using the Handset (Remote Operation) To play back messages Press [MENU]. Scroll to “Message play” by pressing [ ] or [ ], then press Select. • The unit announces the number of new messages and only new messages are played back. •...
  • Page 43 During playback To adjust the Base unit or Handset: speaker volume To increase volume, press [ ]. To decrease volume, press [ ]. • You can also adjust the receiver volume on the handset. To slow down the Base unit: Press [MESSAGE/SLOW TALK]. playback speed Handset: Press [3].

  • Page 44: Erasing Messages

    The unit will announce the remaining recording time after playback, if it is less than 3 minutes. New messages cannot be recorded when: —“Memory full” is heard. —“ ” is displayed on the base unit. FULL —[ANSWER ON] flashes rapidly (when the Answering System is on). Erase unnecessary messages.

  • Page 45: Remote Operation From A Touch Tone Phone

    Remote Operation from a Touch Tone Phone You can operate the Answering System from any touch tone phone. A synthesized voice menu will guide you through the Answering System (p. 46). • To skip the voice menu and operate the unit directly, see page 47. Summary of remote operation Call your unit from a touch tone phone.

  • Page 46: Voice Menu

    Remote Operation from a Touch Tone Phone Voice Menu The shaded boxes are voice prompts. Press 1 to play back all messages. Press 2 for other functions. Press [2]. Press 1 to play back new messages. Press 2 for other functions. Press [2].

  • Page 47: Direct Remote Operation

    Remote Operation from a Touch Tone Phone Direct Remote Operation Once you have entered the remote code, you can also control your unit by direct commands instead of using the voice menu. To end remote operation, hang up anytime. Direct commands [4] : Plays back new messages.

  • Page 48: Wall Mounting

    This unit can be mounted on a wall phone plate. Press the tabs in the direction of the arrows ( the wall mounting adaptor ( Connect the AC adaptor. • Fasten the AC adaptor cord to prevent it from being disconnected. Hook Belt Clip You can hang the handset on your belt or pocket using the included belt clip.

  • Page 49: Shoulder Rest Attachment

    Optional Headset Connecting an optional headset to the handset allows hands-free phone conversation. Use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA91, KX-TCA92, or KX-TCA98 headset. To order, call the accessories telephone number on page 2. Connecting an optional headset to the handset Open the headset jack cover, and insert the headset plug into the headset jack as shown below.

  • Page 50: Direct Commands

    Handset After pressing [MENU], you can also program menu items by direct commands ([0] to [9]) instead of using the soft keys. Ringer setting Ringer volume [0] : [1] : [2] : Medium [3] : High Ringer tone [1] – [6] : tone pattern 1–6 p.

  • Page 51: Troubleshooting

    Troubleshooting Cordless Telephone Problem “No link to base. Place on cradle and try again.” is displayed and an alarm tone sounds. Static, sound cuts in/out, fades. Interference from other electrical units. The handset and/or base unit does not ring. The handset display is blank.
  • Page 52 Troubleshooting Problem The unit does not display the caller’s name and/or phone number. The handset display exits the Caller List or phone book. You cannot page the handset or base unit. You cannot have a conversation using the headset. Answering System Problem The Answering System is on, but incoming...
  • Page 53 Problem You cannot operate the Answering System with the base unit. You cannot operate the Answering System from a touch tone phone. You cannot operate the Answering System with the handset. While recording a greeting message, the unit starts to ring and stops recording.
  • Page 54 • Install a new battery (p. 8). • This is normal. • Call our customer call center at 1-800-211-PANA(7262). • Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY • Check the settings (p. 8–9).

  • Page 55: Openlcr Service For Caller Iq Feature

    • If you have any questions regarding the openLCR service, call openLCR’s customer service department at 1-866-openLCR (1-866-673-6527). • NEITHER PANASONIC COMMUNICATIONS CO., LTD. (PCC) NOR MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN ANY WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS OF, OPENLCR.COM, INC.

  • Page 56: Downloading Phone Book Data

    openLCR Service for Caller IQ Feature Downloading Phone Book Data To create your phone book, go to the openLCR web site to update your phone book, then download the data to your unit. Accessing the openLCR web site can be done from any computer with Internet access.

  • Page 57: Information Download

    openLCR Service for Caller IQ Feature • If the handset beeps 3 times and “Download incomplete. Phone book full.” is displayed, some items cannot be stored in the phone book. Store items by following the steps below. 1. Erase items which do not exist on the web from the phone book of the unit (p. 36). 2.
  • Page 58 openLCR Service for Caller IQ Feature To view information Press [MENU]. Scroll to “Caller IQ” by pressing [ ] or [ ], then press Select. Press Yes at “View Info.?”. • The items of information which you selected on the web are displayed. Scroll to the desired information by pressing [ ] or [ ].

  • Page 59: Important Safety Instructions

    Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3.
  • Page 60 Important Safety Instructions CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions.

  • Page 61: Fcc And Other Information

    FCC and Other Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ-----. If requested, this number must be provided to the telephone company.
  • Page 62 FCC and Other Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 63 • If there is any trouble — disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your telephone company.

  • Page 64: Specifications

    s Base unit Power Supply: Power Consumption: Frequency: Dimensions (H x W x D): Approx. 104 mm x 148 mm x 173 mm Mass (Weight): s Handset Power Supply: Frequency: Dimensions (H x W x D): Approx. 246 mm x 52 mm x 41 mm Mass (Weight): Security Codes: s Dialing Mode:...

  • Page 65: Warranty

    Suite B 4900 George McVay Drive McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)- 768-2910. When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached.

  • Page 66: Customer Services Directory

    Accessory Purchases: 1-800-332-5368 (Customer Orders Only) For hearing or speech impaired TTY users, TTY : 1-866-605-1277 Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (6 am to 5 pm Monday - Friday; 6 am to 10:30 am Saturday; PST) (Visa, MasterCard, Discover Card, American Express, Check) Matsushita Electric of Puerto Rico, Inc.

  • Page 67: Index

    Index Accessories ....2 Answer setting ....40 Answering Calls .
  • Page 68 Index Recording Time ....20 Redial..... . . 23 Redial list .
  • Page 71 • Send the unit to an authorized servicenter, prepaid and adequately insured. • Do not send your unit to the Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.
  • Page 72 1-800-211-PANA(7262) Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc. Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park...

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