Chapter 4 Troubleshooting; General Problems - Epson EMP 7900 Network Manual

Chapter 4
Troubleshooting

General Problems

Cannot configure the network interface or cannot print from the network.
Cause
The printer settings or network
settings may be wrong.
Cannot print even if you have assigned the IP address to the computer and
the printer.
Cause
You have assigned an IP
address to the computer
manually, but you assigned
the IP address to the printer by
Automatic Private IP
Addressing (APIPA).
Unable to start EpsonNet Config.
Cause
You have added or deleted
protocols after installing
EpsonNet Config.
The message "EpsonNet Config cannot be used because no network is
installed." appears when you start EpsonNet Config.
Cause
TCP/IP is not installed on the
computer.
TCP/IP is installed on the
computer, but its IP address is
not set correctly.
What to do
First, check to see if you can print a status sheet,
as described in "Printing a Network Status Sheet"
on page 18. If you can print a status sheet,
check the network settings.
What to do
Use EpsonNet Config or the printer's control
panel to assign the printer an IP address that
belongs to the same segment as the computer.
What to do
Uninstall EpsonNet Config and then reinstall it.
See "Uninstalling Software" on page 41.
What to do
Install the TCP/IP protocol.
Set a correct IP address for the computer.
37
Troubleshooting