Solving Problems With The Interactive Pens - Epson BrightLink 455Wi User Manual

Solving Problems
128
If you're using a DVD player or other video source, make sure the
■
cables are connected correctly, as described on page 33.
If you are using a microphone connected to the projector's
■
port, make sure the cable is connected securely and the
on the Settings menu is adjusted correctly. See page 69
Volume
for more information.
Solving Problems With the Interactive
Pens
You see the message "Hardware device not found" when you
try to use the Easy Interactive Driver.
■ Make sure the USB cable is securely connected to the projector
and computer. Try disconnecting and reconnecting the cable to
your computer.
If you're using a laptop computer, make sure the battery has
■
enough power.
If an antivirus program is running, try disabling it and restarting
■
the Easy Interactive Driver.
If your USB cable is installed in the wall, try connecting a
■
different USB cable to the projector and your computer.
You don't see the Easy Interactive Driver on your computer.
If you don't see the
the Dock (Mac OS), do one of the following:
Make sure you install the driver from the CD labeled "Epson
■
Projector Software for Easy Interactive Function."
In Windows, select
■
>
Projector Easy Interactive Driver
In Mac OS, open the Application folder, then select the
■
Interactive Driver
pen icon on your taskbar (Windows) or in
or
All Programs Programs
.
icon.
Mic
Mic Input
>
Epson
Easy