Gateway E1400 System Manual page 99

Probable Cause
The CD is scratched or dirty.
The CD/DVD drive needs to
be added as new hardware.
The secondary IDE device
may be disabled.
The CD cables are not
installed correctly.
The CD/DVD drive may be
defective.
92
Troubleshooting
Solution
Try cleaning the CD with a lint-free cloth.
Check the CD for scratches.
From the Control Panel window (Start |
Settings | Control Panel), double-click Add
New Hardware. Follow the directions for
adding the drive.
Restart your computer, then press F1 to enter
the BIOS Setup utility program. From the
Advanced | IDE Configuration menu, set the
IDE Controller to Both and the Secondary
IDE Master to Auto.
Open the system and check all cables
between the CD controller and the CD/DVD
drive.
Replace the CD/DVD drive.