Cd/Dvd Drive Problems - Gateway E1400 System Manual

CD/DVD drive problems

An audio CD produces no sound.
Probable Cause
The CD is loaded incorrectly.
The speakers are not
connected.
The speaker volume is turned
down.
The speakers may be muted
through the Multimedia
volume control.
The speakers may be faulty.
The sound card may not be
installed correctly.
The CD/DVD drive audio
cable may be installed
incorrectly.
Important
The CD/DVD drive is not recognized by the system.
Probable Cause
The CD is not intended for PC
use.
The CD is loaded incorrectly.
Solution
Make sure the label is facing upward, then try
again.
Check the speaker cables. Make sure they are
connected properly and securely.
Check the volume control.
Double-click the speaker icon on the task bar.
Make sure the mute box is not selected.
Connect a set of headphones to the line out
jack to test the output. If they work, replace the
speakers.
Open the system, then reseat the sound card.
Make sure the cables are connected properly.
Open the system and make sure the cables
are connected properly.
Some systems do not have sound cards because sound
capabilities are built into the system board.
Solution
Make sure the CD is PC compatible.
Make sure the label is facing upward, then try
again.
CD/DVD drive problems
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