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Gateway E-1400 System Manual

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  • Page 1 E-1400 Desktop System Manual...
  • Page 2 E-1400 Desktop System Manual...
  • Page 3 Due to continuing system improvements, Gateway 2000 is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway 2000 web site at www.gateway.com. In no event will Gateway 2000 be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

  • Page 4: Table Of Contents

    Contents Preface ............vii Conventions used in this manual .
  • Page 5 System Components ..........31 Removing the system board .
  • Page 6 Cleaning the computer and monitor cases ......70 Troubleshooting ..........71 Introduction .

  • Page 8: Preface

    Preface Conventions used in this manual Throughout this manual, you will see the following conventions: Convention Description Keyboard key names are printed in small capitals. NTER A plus sign means to press the keys at the same time. Setup Commands to be entered, options to select, and messages that appear on your monitor are printed in bold.

  • Page 9: Safety Instructions

    Safety instructions Observe the following safety instructions when using your system: Warning Do not attempt to service the system yourself except as explained elsewhere in the system documentation. Adjust only those controls covered in the instructions. Opening or removing covers marked “Do Not Remove” may expose you to dangerous electrical voltages or other risks.

  • Page 10: Getting Additional Information

    The system’s performance changes. Use only replacement parts and accessories recommended by Gateway. Getting additional information Log on to the Gateway Support Center at www.gateway.com/support to find information about your system or other Gateway products. Some types of information you can access are:...
  • Page 11 Preface...

  • Page 12: System Features

    System Features Standard features ® Intel Celeron processor Desktop to tower conversion Two DIMM sockets that support up to 512 megabytes (MB) of Synchronous Dynamic Random Access Memory (SDRAM) 128K of L2 cache Integrated Heceta IV Hardware Management Application Specific Integrated Circuit (ASIC) Integrated video with 4 MB Synchronous Dynamic Random Access Memory (SDRAM) on the system board, for enhanced 3D performance...

  • Page 13: Front Panel

    Front panel The desktop case front panel includes the following features: Hard drive LED CD-ROM drive Power button CD-ROM CD-ROM volume eject button control Power LED Audio-out Diskette Reset jack drive Diskette button eject button Audio-out jack connects headphones or powered speakers that enable you to listen to an audio CD (directly from the CD-ROM drive).

  • Page 14: Rear Panel

    Rear panel The desktop case rear panel includes the following Input/Output (I/O) ports, connectors, and switches: USB ports Kensington lock Parallel (printer) port Power connector Thumbscrew Line-out Voltage selector Mouse Video port Keyboard port Serial port port Microphone-in RJ-45 LAN connector Kensington lock slot permits the use of a cable lock to secure the system.

  • Page 15: Vertical Desktop Feature

    Vertical desktop feature You can set up your desktop to sit vertically by using a stand included with your accessory kit. This setup saves space and transforms your desktop into a minitower computer. See the illustrated instructions included with your accessory kit or the illustration below for more information.

  • Page 16: System Board

    System board I/O connectors Configuration jumper (J6C1) Battery DIMM slots Processor Processor fan connector System board...

  • Page 17: Riser Card

    Riser card The riser card is mounted to the chassis by brackets at its base and two screws at the top. The two screws attach the riser card to a bracket attached to the power supply cage. To enable easy removal of the system board without unplugging cables or connectors, the riser card contains most of the connectors and slots used by the internal system components.
  • Page 18 Front panel control connector NLX system board edge connector PCI slots (3) SW1: Chassis intrusion switch CN3: TAD/Speakerphone CN4: CD/DVD audio connector JP9: Power supply fan connector JP7: Wake-on-LAN connector JP8: Ring-in connector Riser card...

  • Page 19: Heceta Iv Hardware Management

    Heceta IV hardware management Heceta IV is an integrated data acquisition system that lets you monitor the status of your system hardware. Monitored information includes internal temperature, fan speed, voltage, and chassis intrusion (to alert you in case of tampering). The features of the hardware management system can be accessed through LANDesk®...

  • Page 20: System Setup

    System Setup Setting up your system Follow the instructions on the poster that came with your system for assembly instructions. You can prepare a safer working environment before assembling you system by following some of the guidelines listed below. Provide a clean, flat, and stable surface for your system. Allow at least 12 inches at the rear of the computer for cabling and air circulation.

  • Page 21: Starting Your System

    Starting your system Before you start your system for the first time: Check to ensure that the voltage selector switch on the back of the computer is still set to the correct voltage for your area. This switch is set at the factory to the correct voltage (see for voltage selector switch location).

  • Page 22: Understanding The Power-On Self-Test

    If nothing happens when you turn on the system: Recheck the power cables to see that they are securely plugged in and that your power strip (if you are using one) is plugged in and turned on. Make sure the monitor is connected to the computer, plugged into the power strip or AC outlet, and turned on.
  • Page 23 Most of the dialog boxes that open in the start-up wizard have a button that takes you back to previous dialog boxes, in case you need to change or correct the information you typed. Restart your system. The setup is complete. System Setup...

  • Page 24: Turning Off Your System

    Turning off your system Every time you turn off your system, shut down the operating system first. You may lose data if you do not follow the proper procedure. To turn off your system in Windows 95: On the taskbar, click Start Click Shut Down...

  • Page 25: Resetting Your System

    Resetting your system If your computer does not respond to keyboard or mouse input, you may have to close a program or programs that may not be responding. If closing unresponsive programs does not restore your computer to normal operation, you may have to reset the system.

  • Page 26: Case Access

    Case Access Static electricity precautions Static electricity can permanently damage electronic components in your computer. When opening your computer case, always perform the following procedure. Caution Prevent electrostatic damage to your computer by following static electricity precautions every time you open your computer case.
  • Page 27 Avoid static-causing surfaces such as plastic and styrofoam in your work area. Remove the parts from their antistatic bags only when you are ready to use them. Do not lay parts on the outside of antistatic bags since only the inside of the bag provides antistatic protection. Always hold cards by their edges and their metal mounting bracket.

  • Page 28: Opening The Case

    Opening the case To work on the internal components of the computer, you must open the case, which has two removable parts: A chassis cover, that surrounds the sides and top of the system A front faceplate (bezel) that covers the front of the system Because the components inside your computer are extremely sensitive to static electricity, be sure to follow the precautions at the beginning of this chapter for avoiding static electricity damage.
  • Page 29 Lift up the rear of the cover and slide the cover toward the rear of the computer until the lip on the cover is free of the front bezel. Remove the cover. Side view To remove the front bezel: Lift the three upper tabs and push them through the slots in the chassis. The top of the bezel unlatches out and away from the chassis.

  • Page 30: Closing The Case

    Closing the case Replace the chassis cover as soon as you finish installing or removing components so that dust and dirt (which could damage the computer) do not collect inside the computer. To replace the front bezel: Lift the front of the chassis and set the lower chassis tabs into the locking holes on the bezel.
  • Page 31 Case Access...

  • Page 32: Replacing And Adding Drives

    Replacing and Adding Drives Replacing and adding drives One 3.5-inch diskette drive, one 3.5-inch hard drive, and one CD-ROM drive come with your computer. You can add additional drives of the following types: Half-height 3.5-inch diskette drives. The riser card has a floppy controller that supports up to two diskette drives, one of which is the 3.5-inch diskette drive that comes with your computer.
  • Page 33 5.25-inch 3.5-inch hard drive CD-ROM drive 3.5-inch diskette drive Additional 3.5-inch Additional 3.5-inch drive bay hard drive bay As you prepare to install drives, keep the following in mind: To remove and install drives, you need a grounding wrist strap and a Phillips screwdriver.

  • Page 34: Drive Cabling Information

    Drive cabling information Three drive cables are included with your system. The diskette drive connector cable is used to connect diskette drives and other non-IDE devices (such as a tape backup drive). The two IDE connector cables are used to connect IDE devices such as CD-ROM drives and hard drives.
  • Page 35 Locate the 3.5-inch diskette or 5.25-inch CD-ROM drive. If you are removing the 3.5-inch diskette, you may need to partially remove the CD-ROM drive to get to the 3.5-inch diskette drive. Disconnect the power and data cables from the back of the drive, noting their location and orientation.

  • Page 36: Installing An Additional 3.5-Inch Device

    Connect the power and data cables, making sure the cables match their original position. (See drive your documentation for proper drive jumper settings and cable orientation.) Close the case, as described in Chapter 3. Reconnect the power and modem cords, and turn on the system. Installing an additional 3.5-inch device The second 3.5-inch drive bay can be used to install a 3.5-inch device such as a tape drive or 100 MB or 120 MB disk storage device.

  • Page 37: Replacing The Hard Drive

    Remove the 3.5-inch diskette and CD-ROM drive (see “Replacing the 3.5-inch diskette or CD-ROM drive” on page 23). This will allow access to the bottom drive bay. Remove the metal shield from the front of the drive bay, if installed, by placing a flat-bladed screwdriver in the metal shield tab and pulling it outwards.

  • Page 38: Adding A Second Hard Drive

    Lift the ring slightly, then pull it towards the center of the drive until the spring latch releases. Lift the drive out of the chassis. Tabs Remove the mounting plate from the old drive by lifting and sliding one tab at a time until they unlock. Lift the mounting plate off the drive. Position the new drive upside down in the mounting plate and snap it into place.
  • Page 39 Locate and remove the two screws that attach the mounting bracket to the front of the chassis. Mounting bracket Screws Remove the CD-ROM drive from the chassis so you can access the mounting bracket. (see “Replacing the 3.5-inch diskette or CD-ROM drive”...
  • Page 40 Metal points Mounting bracket Bottom side of drive Secure the drive to the bracket with a screw. Replace the mounting bracket into the chassis and slide the two locking tabs together. Replace the two screws you removed in step 2. Replace the CD-ROM drive.
  • Page 41 Replacing and Adding Drives...

  • Page 42: System Components

    System Components Removing the system board The system board is installed on a set of guide rails, and can be removed without tools. To remove the system board: Turn off the system and disconnect the power cord, modem cord (if installed), and all external peripheral devices.
  • Page 43 Remove the chassis side panel by lifting up on both plastic release tabs on the outside of the chassis (Step 1 in the illustration below). Lift the panel up and out (Step 2 in the illustration below). Clear the panel from the chassis (Step 3 in the illustration below).
  • Page 44 Locate the release lever at the outside center edge of the system board and lift the lever upward slightly, then pull it outward approximately eighty degrees from the edge of the system board. This disengages the edge connector on the system board from the riser card and moves the board slightly out of the chassis.
  • Page 45 To reinstall the system board: Align the rails located underneath the system board with the guides on the chassis. Push in the release lever until it is parallel with the chassis. This will complete the reinstallation and lock the board in place. Reconnect peripherals, the modem cord, and the power cord, then turn on the system.

  • Page 46: Replacing The Processor

    Replacing the processor Your system board currently supports the Intel Celeron processor. See the Gateway Web site at www.gateway.com for updates on processor speeds supported by your system. When replacing a processor, order a processor upgrade kit. The kit includes the processor and a heat sink.
  • Page 47 Lift the heat sink off the processor. Remove the processor: Open the locking lever on the processor socket by moving the lever slightly out to the side and then rotating it up 90 degrees. Processor Pin 1 Locking lever System Components...
  • Page 48 Lift the old processor straight up and out of the socket. Install the new processor: Hold the new processor over the empty processor socket and verify that pin 1 on both the processor and the socket are aligned. Pin 1 is near the cut out corner. Gently place the new processor into the socket.

  • Page 49: Installing Memory And Hardware

    Installing memory and hardware Your computer’s system board supports: 3.3-V, 168-pin unbuffered, Synchronous Dynamic Random Access Memory (SDRAM) Dual In-line Memory Modules (DIMMs). Non-ECC (64 bit) memory Single- or double-sided configurations 512 MB maximum system memory The system board contains two DIMM sockets.You can fill the sockets with 16 MB, 32 MB, 64 MB, 128 MB, or 256 MB DIMMs, in any combination, to expand the SDRAM up to 512 MB.

  • Page 50: Installing Dimms

    Installing DIMMs The system board contains two DIMM slots. You can fill either DIMM0, DIMM1, or both with DIMMs. No jumper settings are required for the memory size or type because the BIOS automatically detects this information. To install DIMMs: Turn off the computer, disconnect the power cord, modem cord (if installed), and all external peripheral devices.
  • Page 51 Gently press the DIMM into the socket until the plastic socket clamps on each side of the socket snap into the notches on the side of the DIMM. Close the case, as described in Chapter 3. Reconnect peripherals, the modem cord and the power cord, and turn on the system.

  • Page 52: Adding An Expansion Card

    Adding an expansion card The E-1400 computer has three expansion slots on the riser card for PCI cards. Important The integrated video is automatically disabled if an add-in video card is used. To add a PCI expansion card: Set any jumpers and switches on the card, if required in the card instructions.
  • Page 53 Locate an available slot and remove the slot cover by releasing the lock tab. (Save the cover for reinstallation if you need to remove the card.) (You can use a blunt tool such as a flat-head screwdriver if the tab does not release with finger pressure.) Either apply inward pressure to the middle of the slot cover or use a flat-head screwdriver and insert it into the tab hole.

  • Page 54: Replacing The Battery

    Replacing the battery The battery provides power for the system real-time clock and CMOS RAM, which holds the system configuration information. If your battery is failing you may notice your system clock slowing down and giving you the incorrect time. If so, open the BIOS Setup utility and write down all the values in the menus and submenus before replacing the battery.

  • Page 55: Troubleshooting The Battery Installation

    Press the new battery in the socket with the positive pole up. Be sure you have pressed the battery down far enough for it to contact the base of the socket. Close the case, as described in Chapter 3. Reconnect peripherals, the modem cord and the power cord, and turn on the system.

  • Page 56: Using Your System Restoration Cd

    Using your System Restoration CD The System Restoration CD included with your system can be used to: Install hardware drivers for Windows 95, Windows 98, and Windows NT Reinstall selected software applications, such as LANDesk Client Manager Instructions for each operating system are provided with the System Restoration CD.
  • Page 57 System Components...

  • Page 58: Using The Bios Setup Utility

    Using the BIOS Setup Utility About the BIOS Setup utility The computer’s BIOS has a built-in setup utility that lets you configure several basic system characteristics. The settings are stored in battery-backed RAM and are retained even when the power is off. Enter the BIOS Setup utility by restarting the computer, then pressing F1 when prompted during the startup process.
  • Page 59 As you select items on the Main menu, or in submenus, you will see specific information related to the current selection in the Item Specific Help box. Refer to the Help box for information about the menu options. The command bar shows the keystrokes necessary to access help, navigate through the menus, and perform other functions.

  • Page 60: Updating The Bios

    Flash memory simplifies distributing BIOS upgrades. If you need a new version of the BIOS, you can download the BIOS update from technical support on the Gateway web site and install the new version from a diskette. To update the BIOS: Create a bootable diskette.
  • Page 61 Press T to select the file name and then press E . The computer NTER warns you that the BIOS is about to be changed and asks you to confirm the BIOS version. Press E . The BIOS files are loaded. NTER Once the BIOS files have been loaded, remove the diskette from drive A: and press E...

  • Page 62: Setting The System Board Jumpers

    Setting the system board jumpers The J6C1 configuration jumper on the system board lets you clear passwords and recover the BIOS. (See the figure on page 5 for the location of the jumper.) The table below shows the settings required to perform those tasks. Make sure you turn off the computer and unplug the power cord before moving the jumper.
  • Page 63 To recover the BIOS: Turn off the computer, disconnect the power cord, and disconnect the modem cord, if your computer has a modem. Open the case by following the instructions on page 17, observing the static electricity precautions on page 15. Remove the jumper on the J6C1 jumper and set it aside.

  • Page 64: Managing Your System

    Managing Your System Protecting against power source problems Surge suppressors, line conditioners, and uninterruptible power supplies (UPS) can help protect your system against power source problems. Surge suppressors During a power surge, the voltage level of electricity coming into your system can increase far above normal for a few milliseconds.

  • Page 65: Line Conditioners

    When purchasing a surge suppressor: Make sure the surge suppressor meets the appropriate product safety certification for your location, such as Underwriters Laboratories (UL) or Conformite European (CE). Check the maximum amount of voltage the suppressor allows to pass through the line. The lower the voltage that the suppressor allows to pass through, the better the protection for your system.

  • Page 66: Creating A Startup Diskette

    Creating a startup diskette If your computer hard drive is damaged, you may not be able to start the computer from the hard drive. A startup diskette is a bootable diskette that enables you to start the computer and attempt to fix the problem. When you set up Windows 95 or Windows 98, you are prompted to create a startup diskette.

  • Page 67: Protecting Against Viruses

    Protecting against viruses A virus is a program written with malicious intent for the purpose of creating havoc in a computer system. Viruses spread through executable files, document macros, or boot sectors. Diskettes used in a contaminated computer can get a virus and transfer the virus when used in another computer.

  • Page 68: Checking System Health With Landesk

    Checking system health with LANDesk ® LANDesk Client Manager is a desktop management interface (DMI) that lets you monitor the health of your system components. Through LANDesk, you can view software and hardware properties. You can also set LANDesk to notify you when system resources reach certain levels.

  • Page 69: Using Hard Drive Maintenance Utilities

    Using hard drive maintenance utilities By regularly using the following utilities, you can help maintain the performance of your hard drive: ScanDisk (Windows 95 and Windows 98) Check Disk (Windows NT) Disk Defragmenter (Windows 95 and Windows 98) Using ScanDisk in Windows 95 and Windows 98 Bad sectors are parts of a hard drive or diskette that do not hold data.

  • Page 70: Using Check Disk In Windows Nt

    Using Check Disk in Windows NT Check Disk checks the hard drive for bad sectors or lost allocation units and lets you fix them. Bad sectors are parts of a hard drive or diskette that will not hold data. A lost allocation unit is a group of sectors that has lost its place in the table that the operating system uses to locate files.
  • Page 71 Log off network connections before starting Disk Defragmenter, or network communication may stop the defragmentation process and restart it at the beginning. Also, do not use your keyboard or mouse during the defragmentation process or the process may stop and restart at the beginning. Important A disk defragmentation utility does not ship with Windows NT, but you can purchase one.

  • Page 72: Managing Hard Drive Space

    Managing hard drive space By deleting unneeded files from your hard drive and managing the space that is automatically allocated for saving certain files, you can help maintain the performance of the hard drive. Checking hard drive space In Windows, you can see a chart of the available hard drive space. To check hard drive space: Double-click on the icon on the desktop.

  • Page 73: Deleting Unneeded Files

    To run Backup in Windows NT: Click select , and then select Start, Programs Administrative Tools. Click Backup Follow the instructions on the screen. Deleting unneeded files By deleting unneeded files from the hard drive, you free up space on the hard drive and help improve hard-drive performance.
  • Page 74 Emptying the Recycle Bin When you delete a file from your hard drive in Windows, it is not immediately removed from the hard drive. Instead, the file is moved into the Recycle Bin. Because files are stored in the Recycle Bin and not deleted from the hard drive immediately, you can retrieve a file that you accidentally delete from the hard drive.

  • Page 75: Power Management

    Power management The power-management features supported by your system are described in the following sections. About soft-off When you turn off your computer by following the Windows shutdown procedure or pressing the power button, a small amount of power (less than 5 watts) still runs to the wakeup circuitry on the system board.

  • Page 76: Using Standby In Windows 98

    On the Advanced tab, check the option Show suspend command on Start menu Click After you have added the option to the menu, you can put your Suspend Start system into suspend from a normal working state by clicking and then Start clicking Suspend...
  • Page 77 When the system is in standby, it appears to be off. The computer’s power LED turns amber and the monitor goes dark, indicating that the system has entered standby. However, some wakeup events can bring the system out of standby. Checking the type of power management on your system ACPI is available only if Windows 98 was installed with ACPI enabled.
  • Page 78 To set the computer’s power button to put the system into standby: Click select and click The Control Panel Start, Settings, Control Panel. window opens. Double-click The Power Management Properties Power Management. window opens. Click the tab. Advanced Under select When I press power button on my computer, Standby Click...
  • Page 79 If you have set the power button to be a stand-by button, press the power button for less than 4 seconds. The power LED turns green, and your system returns to the state it was in before it entered standby. If your system is part of a Novell network, putting your system in standby disconnects you from your network connection.

  • Page 80: Cleaning Your System

    Cleaning Your System Cleaning the mouse If the mouse pointer on the screen moves erratically when you move the mouse, the inside of the mouse may be dirty. To clean the mouse: Turn off the computer and then disconnect the mouse cable from the mouse port.

  • Page 81: Cleaning The Keyboard

    Cleaning the keyboard You should clean the keyboard occasionally to free it of dust and lint particles trapped under the keys. The easiest way to do this is to blow trapped dirt from under the keys using an aerosol can of air with a narrow, straw-like extension. If you spill liquid on the keyboard, turn off the computer and disconnect it.

  • Page 82: Troubleshooting

    Troubleshooting Introduction If your system does not operate correctly, re-read the instructions for the procedures you have performed. If an error occurs within an application, consult the documentation supplied with the software. This section identifies solutions to some possible problems. Introduction...

  • Page 83: Troubleshooting Checklist

    Troubleshooting checklist Before turning on the system, make sure that: The power cord is connected to the AC power-in connector and an AC outlet. The AC outlet is supplying power. If a power strip is used, it is turned on, and the circuit breaker is set. The voltage selection switch on the system power supply reflects the proper voltage.

  • Page 84: Cd-Rom Problems

    CD-ROM problems An audio CD produces no sound. Probable Cause Solution The CD is loaded Make certain the label is facing upward, and incorrectly. then try again. The speakers are not Check the speaker cables. Make certain they connected. are connected properly and securely. The speaker volume is Check the volume control.
  • Page 85 Probable Cause Solution The CD-ROM drive From the Control Panel window (Start | needs to be added as Settings | Control Panel), double-click Add New Hardware. Follow the directions for adding the new hardware. drive. If you are not experienced with this procedure, call Technical Support.

  • Page 86: Hard Disk Problems

    Hard disk problems The SCSI drive is not recognized by the system. Probable Cause Solution The SCSI bus is not Make certain the last device on the SCSI properly terminated. chain is properly terminated. The drive is configured Change the device’s SCSI address to one that with a conflicting SCSI is not currently being used by the system.

  • Page 87: Memory/Processor Problems

    Memory/Processor problems Memory errors were detected during system start up. Probable Cause Solution Memory was added or Enter the BIOS Setup and save the new removed, and the new memory configuration. configuration was not saved in Setup utility. The memory was Check the memory for proper seating and installed incorrectly.

  • Page 88: Modem Problems

    Modem problems The modem is not recognized by the system. Probable Cause Solution The modem has not Add the modem as new hardware. been added as new hardware. The modem is not Make certain the line connected to the connected to a live modem is live and plugged into the phone jack.

  • Page 89: Peripheral/Adapter Problems

    Peripheral/Adapter problems A SCSI device is not recognized by the system. Probable Cause Solution The device needs to be From the Control Panel window (Start | added as new Settings | Control Panel), double-click Add New hardware. Hardware. Follow the directions for adding the device.
  • Page 90 Probable Cause Solution The diskette is Run ScanDisk on the diskette. If errors are corrupted. detected and corrected, try accessing the diskette again. The disk is write Make certain the write-protection window on protected. the upper-right corner of the diskette is closed (unprotected).

  • Page 91: Printer Problems

    Printer problems The printer will not turn on. Probable Cause Solution The printer is not Check the power cable. Make certain it is plugged in. plugged into a live power source. The printer is not turned Make certain the printer’s power switch is depressed or set to the On position.

  • Page 92: System Problems

    System problems The system will not start up. Probable Cause Solution The system is not Check the power cable(s) and verify connected to an AC connection to an AC power source. outlet. Voltage selection switch Make certain the voltage selection switch is not set correctly.
  • Page 93 The mouse does not work. Probable Cause Solution The mouse is not Check the cable. Make certain it is plugged in plugged in or connected correctly. properly. The mouse driver did Load the appropriate mouse driver manually not load when the or contact Technical Support.

  • Page 94: Video Problems

    Video problems The system is running but there is no display. Probable Cause Solution The monitor is not Make certain the monitor is plugged in and turned on. turned on. If power is applied to the monitor, the green power LED should illuminate. The monitor’s data Make certain the monitor’s data cable is cable is not connected.
  • Page 95 Probable Cause Solution The CRT may be old. Replace the monitor. The color monitor displays everything in black and white. Probable Cause Solution The system was turned Make certain the monitor is turned on, and on before the monitor. then restart the system. The display type is set From the Control Panel window (Start | incorrectly.
  • Page 96 Probable Cause Solution The monitor is too close Move the monitor away from sources of to a source of electrical electrical interference, such as televisions, interference. unshielded speakers, microwave ovens, fluorescent lights, and metal beams or shelves. The monitor needs to be Turn off the computer and monitor and leave degaussed.

  • Page 97: Error Messages

    Error messages This section lists common error messages that may be displayed on your monitor. These messages often indicate procedural errors such as an incorrect keystroke or a write-protected diskette. Some messages, however, may indicate a problem that requires you to consult the troubleshooting section of this manual.
  • Page 98 Error Message Solutions Diskette read failed - strike Make certain the boot disk contains the to retry boot. Command.com file. Use the configuration utility (if applicable) to verify your drive or controller configuration. Press F1 to try to restart the computer. Gate A20 failure.
  • Page 99 Error Message Solutions Keyboard clock line failure. Try a working keyboard. Make certain the keyboard is compatible with the system. You may have to change the switch setting to AT. Keyboard controller failure. Try a working keyboard. Make certain the keyboard is compatible with the system.
  • Page 100 Error Message Solutions Syntax error. Make certain you entered the right command. If you are trying to exit MS-DOS to return to exit Windows, type and press E NTER Time and date not set. Enter the BIOS Setup utility to set the system’s date and time.
  • Page 101 Troubleshooting...

  • Page 102: Appendix

    Appendix System specifications The following specifications are for the standard configuration; your system may contain optional equipment. All specifications are subject to change. Case size (without the optional Width: 15" Depth: 17.5" Height: 4.7" minitower base) ® Processor Intel Celeron™ processor with plastic pin grid array (PPGA) packaging Cache 128K on processor...
  • Page 103 I/O ports One parallel port, one serial port, two USB ports, one PS/2 keyboard port, one PS/2 mouse port, one video port, one microphone in jack, one audio line out jack, one RJ-45 network jack Expansion slots Three PCI slots on riser card Drive Bays One 5.25-inch drive bay (occupied by CD-ROM drive), and four 3.5-inch drive...
  • Page 104 Regulatory compliance statements American Users: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 105 European Users: This Information Technology Equipment has been tested and found to comply with the following European directives: [i] EMC Directive 89/336/EEC amending directive 92/31/EEC & 93/68/EEC as per - EN 50081-1:1992 according to EN 55022:1995 Class B EN 61000-3-2:1995 or EN 60555-2:1986 EN 61000-3-3: 1995 - EN50082-1:1992 according to EN 61000-4-2:1995...

  • Page 106: Index

    Index Numerics computer case monitor case 3.5-inch device monitor screen installing additional mouse system closing the case adapter cards compliance, regulatory troubleshooting connectors, location of adding expansion cards converting to vertical additional information, getting Advanced menu, Setup utility audio jacks DIMMs installing removing...
  • Page 107 installing restoring hard disk line-in jack LED (light-emitting diode) line-out jack replacing troubleshooting hard drive Main menu, Setup utility adding additional managing power installing manual conventions replacing Memory hardware management supported Heceta IV memory heat sink installing removing removing replacing troubleshooting minitower, converting to modem, troubleshooting...
  • Page 108 checking type of Front view features Power menu, Setup utility power source problems safety viii power surges, effect on system guidelines printer, troubleshooting SCSI device, troubleshooting processor Security menu, Setup utility locating pin 1 serial port replacing setting up the operating system troubleshooting Setup utility protecting system...
  • Page 109 Windows 95 Windows 98 Windows NT/98 setup system specifications shut-down procedures system start-up Windows NT system troubleshooting setup shut-down procedures troubleshooting adapters battery CD-ROM checklist error messages guidelines hard disk memory modem peripherals printer processor system video turning off the system Windows 95 Windows NT/98 updating the BIOS...
  • Page 110 MAN US E1400 SYS GDE/MVCAS RO 7/99 8504900...

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