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TeamPos 3000 XL and XL
8.6
Impossible to input data from keyboard and/or abnormal input
No
Check item
Is the cable connected correctly?
1
Is the keyboard set correctly? If the
keyboard is a 133UQ keyboard the
mode must be set to USB only or
PS2 only depending upon the
configuration.
2
Is keying enabled using the test
3
program in OPOS Test Utilities?
After replacing keyboard, can you
4
key input?
Can you input the key correctly after
5
replacing backplane assembly?
Can you key input correctly after
6
replacing the motherboard?
Caution: Before replacing any boards, unplug the power cable and make
D900000145
2
sure the motherboard standby power LED light is out.
Issue 3
Judgment Action
Y
Go to No.2.
N
Connect the cable correctly.
Y
Go to No.3.
N
Set the keyboard mode to match
the configuration of the keyboard
– End..
To set to USB mode only hold
down the left "Ctrl" key and the
"Tab" key while powering up the
terminal until the keyboard beeps.
To set PS2 mode only hold down
the left "Ctrl" key and "Caps
Lock" key while powering up the
terminal until the keyboard beeps.
Y
Check the software.
N
Go to No.4.
Y
End.
N
Go to No.5.
Y
End.
N
Go to No. 6.
Y
End.
N
Change the controller.
Troubleshooting
8-6
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