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TeamPos 3000 XL and XL
Chapter 8 - Troubleshooting
8.1
Power cannot be turned on or the unit powers off after a few minutes.
The power LED next to the power switch does not light up.
NOTE: Assume Windows operating system and OPOS/JavaPOS
No
Check item
Is the power cable connected?
1
Is there power to the AC outlet?
2
(Test with device known to work.)
Does the power shut off after a few
3
minutes?
Go into the BIOS by hitting "F2"
4
during boot up and "Load Optimized
Defaults". Does the power stay on?
Go into the BIOS ("F2") and go to the
"hardware monitoring" section. Are
5
there any warnings or readings close to
a warning?
6
Is the 5V Standby LED light on?
Is the cable from the operation panel to
7
the motherboard securely installed?
Check pins on Backplane assembly
connectors to insure they are not bent or
8
shorted. Are any pins bent or shorted
together?
Can the power be turned on after
9
replacing the power supply unit?
Can the power be turned on after
10
replacing the motherboard?
Can the power be turned on after
11
replacing the Docking Backplane?
Can the power be turned on after
12
replacing the operator panel?
Can the power be turned on after
13
replacing the I/O boards?
Caution: Before replacing any boards, unplug the power cable and make
D900000145
2
sure the motherboard standby power LED light is out.
Issue 3
Judgment
Action
Y
Go to No. 2.
N
Connect the power cable.
Y
Go to No.3.
N
Turn on power to the distribution
panel.
Y
Go to No. 4.
N
End.
Y
End.
N
Go to No. 5.
Y
Correct situation (ex. replace PS
fan, remount heatsink, clean vents,
etc.) – End.
N
Go to No. 6.
Y
Go to No. 8.
N
Go to No. 7.
Y
Go to No. 8.
N
Verify functionality after securely
installing the cable. If still no
power go to No 8.
Y
Replace Docking Backplane – End.
Go to No.9.
N
Y
End.
N
Go to No. 10.
Y
End.
Ｎ
Go to No.11.
Y
End.
N
Go to No.12.
Y
End.
N
Go to No. 13.
Y
End.
N
Change the controller.
Troubleshooting
8-1
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