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TeamPos 3000 XL and XL
8.5
Printing errors
No
Check items
Is receipt paper set correctly?
1
Can you feed the paper with the
2
paper feed key?
Is the printer cable connected
3
correctly?
Is power applied to the printer?
4
(Check the +24V)
Can you execute test printing using
5
the test program in OPOS Test
Utilities?
Can you print after replacing the
6
printer?
Can you print after replacing the
7
power supply?
Can you print after replacing the
8
Combo board?
Can you print after replacing the
9
motherboard?
Caution: Before replacing any boards, unplug the power cable and make
D900000145
2
Judgment Action
sure the motherboard standby power LED light is out.
Issue 3
Y
Go to No. 2.
N
Set the receipt paper correctly.
Y
Go to No. 5.
N
Go to No. 3.
Y
Go to No. 4.
N
Connect the cable correctly.
Y
Go to No. 5.
N
Go to No. 7.
Y
Check the software and printer
cable.
N
Go to No. 6.
Y
End.
N
Go to No. 7.
Y
End.
N
Go to No. 8.
Y
End.
N
Go to No. 9.
Y
End.
N
Change the controller.
Troubleshooting
8-5
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