Oki B6500 Network Manual page 57

PROBLEM
The printer does not
appear in Chooser.
Continued
Unable to obtain
desired print results.
TREATMENT
Verification 2 Use of a network management appli-
cation software, such as Apple Inter-
Pole, and check that the printer
exists on the network.
Check that the network is connected
correctly.
Action 2 If the printer cannot be found on the
network, the printer may be off or
the network cable maybe faulty.
If the printer is on and the network
cable normal, contact our Printer
Support Desk.
Cause 1 The print language of the printer and
that of the print drawer are different.
Verification 1 Check the print language set up for
the printer and that for the printer
driver for Macintosh.
Action 1 Ensure that PostScript and Adobe PS
are set up as the print language for
the printer and printer driver respec-
tively.
If the print language of the printer is
the dump mode, the print data sent
from Macintosh will be output in hex-
adecimal notations.
Cause 2 The printer driver which came with
the printer is not set up on the Maci-
notosh. A printer driver of another
maker has been used instead.
Verification 2 Check the installation procedure for
the printer driver which came with
the printer again and confirm that
the printer driver is installed on the
Macintosh.
Check that the printer driver which
came with the printer appears in the
Chooser.
Action 2 If garbled characters are still printed
after the printer driver for the printer
has been selected, contact service.
If a printer driver of another maker is
used, the printer may not print prop-
erly.
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