Jam access
Printer control
area
panel message
6
Tray [x]
[x]‑page jam, open
tray [x]. [24y.xx]
7
Rear door
[x]‑page jam, open
rear door. [20y.xx]
8
Finisher rear
[x]-page jam,
door
remove all pages
from the finisher's
accumulator. Leave
paper in bin [45y.xx]
9
Finisher output
[x]-page jam,
bin
remove all pages
from the output bin.
Leave paper in
bin [45y.xx]
[x]‑page jam, open automatic feeder top
cover. [28y.xx]
1
Remove all original documents from the ADF tray.
Note: The message is cleared when the pages are removed from
the ADF tray.
2
Open the ADF cover.
What to do
Pull the indicated tray
out, and then remove
the jammed paper.
Open the rear door, and
then remove the
jammed paper.
•
Open the finisher
rear door, and then
remove the
jammed paper.
•
Open the trap door,
and then remove
the jammed paper.
3
Firmly grasp the jammed paper on each side, and then gently pull
it out.
•
Move the left
tamper arm to the
Note: Make sure all paper fragments are removed.
left and the right
tamper arm to the
4
Close the ADF cover.
right, and then
5
Straighten the edges of the original documents, then load the
remove the
documents into the ADF, and then adjust the paper guide.
jammed paper from
the finisher bin.
6
From the printer control panel, touch Done to clear the message
•
Open the finisher
and continue printing.
rear door and the
trap door, and then
[x]‑page jam, clear standard bin. [20y.xx]
remove any
jammed pages.
1
Firmly grasp the jammed paper on each side, and then gently pull
it out.
Note: Make sure all paper fragments are removed.
18
2
From the printer control panel, touch Done to clear the message
and continue printing.
[x]‑page jam, open rear door. [20y.xx]
1
Open the front door to loosen the jammed paper in the rear door.
2
Gently pull down the rear door.
CAUTION—HOT SURFACE: The inside of the printer might
be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching it.