Unit Shuts Down in 15‐20
minutes with an "E‐2" code
on control board.
"E‐3" Code on Control Board
(Overfire)
"E‐4" Code on Control Board
(Proof of flame lost)
Notes:
1. Whenever instructed to check/replace the vacuum sensor, also check for loose or cracked vacuum
hose. Also, be certain the vacuum measurement port in the firebox is kept clean.
2. To restart and clear an error code displayed on the control board, push the "ON" button and the
unit should reset the error and restart.
3. If you are uncertain about the meaning of an error code or have any questions at all, PLEASE
contact technical support at (800)245‐6489
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1. Loose thermal sensor.
2. Control board settings.
3. Failure to light pellets.
1. Convection blower failure
2. Partially blocked flue.
3. Using fuel other than premium
wood pellets.
1. The hopper is empty.
2. The hopper lid was left open
too long during refueling.
3. Component failure.
4. Blower speed is set too high,
cooling firebox too rapidly.
1. Check both sides of thermal
sensor connection (exhaust
blower and control board).
2. Start stove on minimum Heat
Range 5 to ensure a good fire is
started.
3. Check igniter for buildup or
failure.
1. Check convection blower for
proper function, replace if
necessary.
2. Check flue for obstructions.
3. Use ONLY premium wood
pellets in this stove.
1. Refill the hopper with pellets
and restart the stove.
2. Keep the hopper lid open for
the shortest interval possible
when refueling. The safety switch
stops the auger when the hopper
lid is open.
3. An auger motor failure or
combustion motor failure can
sometimes results in an "E‐4"
code.
4. Operate the stove with the
blower speed and heat range at
the same value.