Troubleshooting; Setup Problems; Computer Problems - Dell 948 User Manual

Troubleshooting

Troubleshooting

Setup Problems

Error Messages
Clearing Paper Jams
Avoiding Jams and Misfeeds
Printing Problems
Copying Problems
Scanning Problems
If the printer does not work, ensure that the printer is properly connected to the electrical outlet and computer, if using a
computer.
For more help and to check the latest information on troubleshooting your printer, please visit
http://support.dell.com/support.
Setup Problems

Computer Problems

Verify your printer is compatible with your computer.
The printer supports Windows Vista™, Windows
Windows ME, Windows 98, and Windows 95 are not supported by this printer.
Make sure you turned on both your printer and your computer.
Check the USB cable.
Ensure the USB cable is firmly connected to your printer and your computer.
Shut down the computer, reconnect the USB cable as shown on the Setting Up Your Printer poster, and then restart the
computer.
If the software installation screen does not appear automatically, install the software manually.
1. Insert the Drivers and Utilities CD.
2. In Windows Vista, click
In Windows XP, click Start® My Computer.
In Windows 2000, double-click My Computer from your desktop.
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Faxing Problems
Networking Problems
Memory Card Problems
Paper Problems
Improving Print Quality
General Guidelines for Selecting or Loading Print Media
®
XP, and Windows 2000 only.
® Computer.