A
VOID TEXTURED PAPER WITH ROUGH FINISHES
C
P
HECK THE
APER
Make sure the Paper Type setting matches the paper loaded in the tray or feeder:
•
From the printer control panel Paper menu, check the Paper Type setting.
•
For Windows users, check this setting from Print Properties.
•
For Macintosh users, check this setting from the Print dialog.
M
AKE SURE THE TONER CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the print cartridge.
1
Remove the toner cartridge.
2
Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3
Reinsert the toner cartridge.
Note: If print quality does not improve, replace the print cartridge.
If the problem continues, the printer may need to be serviced. For more information, contact customer support.
M
AKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE
Replace the defective toner cartridge.
Transparency print quality is poor
Try one or more of the following:
C
HECK THE TRANSPARENCIES
Use only transparencies that meet the printer specifications.
C
HECK THE PAPER TYPE SETTING
Make sure the paper type setting is set to Transparency:
1
From the printer control panel Paper menu, check the Paper Type setting.
2
Before sending the job to print, specify the correct type setting:
•
For Windows users, specify the type from Print Properties.
•
For Macintosh users, specify the type from the Print dialog.
Toner specks
Cause
Toner cartridges may be worn or defective.
Toner is in the paper path.
T
YPE SETTING
Solution
Replace the defective or worn cartridges.
Call for service.
Print quality guide
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