M
AKE SURE THE TRANSFER MODULE IS NOT DEFECTIVE
Replace the defective transfer module. For more information, see the instruction sheet that came with the replacement part.
M
AKE SURE THE FUSER IS NOT DEFECTIVE
Replace the defective fuser. For more information, see the instruction sheet that came with the replacement part.
Repeating defects appear on a page
Cause
If marks occur repeatedly in only one color and multiple times on a page:
The transfer module is defective.
An imaging unit is defective.
If marks occur down the page repeatedly in all colors:
The fuser is defective.
Skewed print
These are possible solutions. Try one or more of the following:
C
HECK THE PAPER GUIDES
Move the length and width guides in the tray to the correct positions for the paper size loaded.
•
Make sure the guides are not too far from the paper stack.
•
Make sure the guides are not pressing too lightly against the paper stack.
C
HECK THE PAPER
Make sure you are using paper that meets the printer specifications.
Solution
)
)
Replace the transfer module if the defects occur every:
•
38 mm (1.50 in.)
Replace the imaging unit if the defects occur every:
•
41.0 mm (1.61 in.)
•
75.0 mm (2.95 in.)
Replace the fuser if the defects occur every:
•
141 mm (5.55 in.)
Print quality guide
Page 7 of 13