Tools And Software Requirements; Warranty Information - Compaq AP500 Maintenance And Service Manual

2-4 Service Preliminaries

Tools and Software Requirements

To service the workstation, you might need:
Torx T-10 screwdriver
Torx T-15 screwdriver
Flat-blade screwdriver
Compaq Setup and Diagnostics Utility
IMPORTANT: Prior to servicing the workstation, be sure the drivers from the latest Compaq
Workstation SSD for Windows NT are installed. See Chapter 4 for installation procedures.

Warranty Information

The following warranties come standard with the workstation:
Standard Warranty—a three-year limited warranty that covers three years on parts, one
year on labor carry-in, and one year of onsite service
Pre-Failure Warranty—a special warranty that extends the Compaq three-year limited
warranty by applying it to critical system components before they fail. This warranty
ensures that when you receive notification of a pre-failure condition through Compaq
Insight Manager or the Windows NT Event Log, the component is replaced under
warranty.
NOTE: For more information about Compaq Insight Manager, see Chapter 4.
The Pre-Failure Warranty covers the following workstation components:
SCSI hard drives
Error Correcting Code (ECC) memory
Pentium II processor
Pentium III Processor
In addition to the above warranties, an optional Extended Warranty is available. If purchased,
this warranty extends the Standard Warranty's one year coverage for labor and onsite service for
two additional years.
IMPORTANT: Observe all warnings and cautions provided herein. Failure to do so may
void warranty for damaged components.