Printer; Diskette Drive - Compaq AP500 Maintenance And Service Manual

4-28 Diagnostic Tools

Printer

Error Code
401-xx
402-xx
403-xx

Diskette Drive

Error Code
600-xx
601-xx
602-xx
603-xx
604-xx
605-xx
606-xx
609-xx
610-xx
697-xx
698-xx
699-xx
Parallel Printer Test Error Codes
Description
Printer failed or is not connected.
Printer port test failed.
Printer pattern test failed.
Diskette Drive Test Error Codes
Description
Diskette ID drive types test failed.
Diskette format failed.
Diskette read test failed.
Diskette write, read, compare test failed.
Diskette random seek test failed.
Diskette ID media test failed.
Diskette speed test failed.
Diskette reset controller failed.
Diskette change line test failed.
Diskette type error
Diskette drive speed is not within limits.
Diskette drive/media error
Table 4-16
Recommended Action
The following steps apply to 401-xx through 403-xx:
1. Connect the printer.
2. Check power to the printer.
3. Install the loop-back connector and retest.
4. Replace system board and retest.
Table 4-17
Recommended Action
The following steps apply to error codes 600-xx
through 698-xx:
1. Replace the diskette media and retest.
2. Check and/or replace the diskette power and signal
cables and retest.
3. Replace the diskette drive and retest.
4. Replace the system board and retest.
1. Replace media.
2. Run Computer Setup and Computer Checkup.