4. If the print head is over the media, move it away from the jam.
Important:
Move the print head only after removing the media holding plates. Contact with deformed
media holding plates could damage the print head.
5. Raise the media loading lever.
6. Pull the media to the cutter groove and use a cutter to remove torn or creased portions.
7. Manually rewind the cut media.
8. Remove any media that remains inside the printer.
9. Turn on the power to the printer and perform a nozzle check.
Check the printed pattern, and if there are any clogs, perform head cleaning. See
"Checking for Clogged Nozzles" on page 81.
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Problem Solver