Epson Stylus C 60 Service Manual page 68

EPSON Stylus C60
LED indication
Error condition
STM3 message
Power : Off
Communication Error : Off
error
Communication error
Occurrence
timing Detailed phenomenon
CR position
Power on When turning on the power, the printer
Anywhere does not operate at all.
When turning on the power, the power
on sequence is performed correctly. But,
Operation
when any printer job is sent to printer,
-
the communication error is indicated
with STM3.
Troubleshooting
Table 3-10. Communication error condition and possible cause
Occurrence CR position at the
timing power on timing
Power on Anywhere
Operation -
Table 3-11. Check point for the communication error according to each phenomenon
Defective
unit/part name
Power supply
board
Main board
Parallel/USB cable
Printer driver
Unit Level Troubleshooting
Unit/Part name
Main board The Main board is defective.
The Power supply connector cable comes off.
Power supply board The Power supply connector cable is damaged.
The Power supply board is defective.
The incorrect data is stored into the specific address of the
Main board
EEPROM.
The parallel cable does not support the bi-directional
Parallel cable
transportation.
Printer driver The suitable printer driver is not installed into the PC.
Check point
1. Check if the Power supply connector cable is connected
to CN2 on the Main board.
2. Check if the Power supply connector cable is damaged.
1. Check if the incorrect model name is stored into the
5F<H> address of the EEPROM on the Main board.
1. Check if the Parallel/USB cable is connected between
the printer and the PC.
1. Check if the Stylus C60 printer driver is used for the
printer job.
Possible cause
Refer to Table 3-11
Remedy
1. Connect the Power supply connector cable to
CN2 on the Main board.
2. Replace the Power supply board with new one.
* If the problem is not solved, replace the
Main board with new one.
1. Write the 00<H> data into the 5F<H> address
of the EEPROM by using the Dump eve.
program in the Adjustment program.
1. Connect the Parallel/USB cable to the printer
and the PC.
1. Install the Stylus C60 printer driver in the PC.
Revision A
Check table
63