Important Information; Support Information; Learn More Online; Technical Support - Rimage PrismPlus! User Manual

Important Information

This section provides support contact information, safety and compliance information, and product specifications for the
Rimage Prism printer.

Support Information

US, Asia/Pacific, Mexico/Latin America
Rimage Corporation
7725 Washington Avenue South
Minneapolis, MN 55439
USA
Attn: Rimage Services
Contact Rimage Services:
KnowledgeBase: http://rimage.custhelp.com
Log in and select the Ask a Question tab.
Telephone:
North America: 800-553-8312
Asia/Pacific, Mexico/ Latin America: 952-946-0004
Fax: 952-946-6956
When you contact Rimage Services, please provide:
•
System serial number and software version
•
Functional and technical description of the problem
•
Exact error message received

Learn More Online

At www.rimage.com/support, you can experience Rimage's world-class Support and Services.
From the Support home page:
1. Select your product series.
2. Select your product.
3. Learn more on the product page.

Technical Support

Support for the Rimage PrismPlus! Printer is available through your authorized reseller.
-
Important! Make sure to register your Prism printer so that Rimage can notify you of upgrades as they become available.
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www.rimage.com/support
Important Information
Europe
Rimage Europe GmbH
Albert-Einstein-Str. 26
63128 Dietzenbach Germany
Contact Rimage Services Europe:
Email: support@rimage.de
Telephone: +49-(0) 1805-7462-43
Fax: +49-(0) 6074-8521-100
My Rimage Product Information:
Copy this information from your Rimage Product for future
reference.

Note: Make sure you update the Serial Number here
anytime you receive a replacement printer.
Serial Number:
Product Name:
Date of Purchase:
From your product page you can access:
•
Information about the latest software and firmware
updates
•
Product specifications
•
The latest documents
•
Current firmware and driver downloads
www.rimage.de
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