Important Information; Support Information; Learn More Online; Technical Support - Rimage Professional 3400 User Manual

Important Information

This section provides support contact information, cautions and warnings, and product specifications for the Professional
3400 and 5400N.

Support Information

US, Asia/Pacific, Mexico/Latin America
Rimage Corporation
7725 Washington Avenue South
Minneapolis, MN 55439
USA
Attn: Rimage Services
Contact Rimage Services:
Website: www.rimage.com/support
KnowledgeBase: http://rimage.custhelp.com
Log in and select the Ask a Question tab
Telephone:
North America: 800-553-8312
Asia/Pacific, Mexico/Latin America: 952-946-0004
Fax: 952-946-6956
When you contact Rimage Services, please provide:
•
System serial number and software version
•
Functional and technical description of the problem
•
Exact error message received

Learn More Online

At www.rimage.com/support, you can experience Rimage's world-class Support and Services.
From the Support home page:
1. Select your product series.
2. Select your product.
3. Learn more on the product page.

Technical Support

Rimage offers a variety of service and support options for the Professional 3400 and 5400N including Next Business Day
On-site Agreements, Exchange Services, and Software Subscriptions and Support. Please contact your Rimage Value Added
Reseller or Rimage for additional information and pricing.
-
Important! Make sure that you register your autoloader so Rimage can notify you of upgrades as they become
available. Registration is available at http://www.rimage.com/support/warranty-registration.
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Europe
Rimage Europe GmbH
Albert-Einstein-Str. 26
63128 Dietzenbach Germany
Contact Rimage Services Europe:
Website: www.rimage.de
Email: support@rimage.de
Telephone: +49-(0) 1805-7462-43
Fax: +49-(0) 6074-8521-101
My Rimage Product Information
Copy this information from your Rimage product for future
reference.

Note: Make sure you update the Serial Number here anytime
you receive a replacement system.
Serial Number:
Product Name:
Date of Purchase:
From your product page you can access:
• Information about the latest software and firmware
updates
• Product specifications
• The latest documents
• Current firmware and driver downloads
:
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