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TROUBLESHOOTING
If you have a minor problem with your sewing machine, check the following solutions. If the solutions
suggested do not correct the problem, contact your authorized retailer. Press
for advice about minor sewing problems during sewing. Press
the original screen.
If the problem persists, contact your nearest authorized retailer.
Problem
The thread is tangled
Upper threading is incorrect.
on the wrong side of
the fabric.
Using improper needle or thread for the
selected fabric.
The upper thread is
The bobbin thread is incorrectly installed.
too tight.
Cannot thread the
Needle is not in the correct position.
needle
Needle is installed incorrectly.
Needle is turned, bent or the point is dull.
Cannot lower the
Presser foot was raised using the "Presser Foot
presser foot with the
Lifter" button.
presser foot lever
Thread tension is
Upper threading is incorrect.
incorrect
Bobbin is set incorrectly.
Using improper needle or thread for the
selected fabric.
Presser foot holder is not attached correctly.
Thread tension is set incorrectly.
Bobbin thread is incorrectly wound.
Needle is turned, bent or the point is dull.
Upper thread breaks
Machine is not threaded correctly (used the
wrong spool cap, spool cap is loose, the thread
did not catch the needle bar threader, etc.)
Needle is turned, bent or the point is dull.
There are scratches on the race.
Upper thread tension is too strong.
Using improper needle or thread for the
selected fabric.
Thread is twisted.
There are scratches near the hole of the needle
plate.
There are scratches near the hole in the presser
foot.
Needle is installed incorrectly.
Thread is knotted or tangled.
A bobbin designed specifically for this machine
is not used.
Cause
Check the steps for threading the machine
and rethread the machine.
Check the "Fabric/Thread/Needle
Combinations" chart.
Correctly install the bobbin thread.
Press the "Needle Position" button to raise the
needle.
Reinstall the needle correctly.
Replace the needle.
Press the "Presser Foot Lifter" button to lower
the presser foot.
Check the steps for threading the machine
and rethread the machine.
Reset the bobbin. (If needle plate was
removed, reinstall needle plate and tighten
screws prior to installing bobbin case.)
Check the "Fabric/Thread/Needle
Combination" chart.
Reattach the presser foot holder correctly.
Adjust the thread tension.
Use a correctly wound bobbin.
Replace the needle.
Rethread the machine correctly.
Replace the needle.
Replace the race, or consult your authorized
retailer.
Adjust the thread tension.
Check the "Fabric/Thread/Needle
Combinations" chart.
Use scissors, etc., to cut the twisted thread
and remove it from the race, etc.
Replace the needle plate, or consult your
authorized retailer.
Replace the presser foot, or consult your
authorized retailer.
Reinstall the needle correctly.
Rethread upper and lower thread.
Incorrect bobbins will not work properly. Only
use a bobbin designed specifically for this
machine.
TROUBLESHOOTING
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at any time to return to
Solution
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