Callers Receiving Incorrect Response From Voice Mail - Lucent Technologies MERLIN LEGEND Release 7.0 System Manager's Quick Reference

MERLIN LEGEND Communications System R7.0
System Manager's Quick Reference 555-670-119
Troubleshooting the System

Callers Receiving Incorrect Response from Voice Mail

Callers Receiving Incorrect Response from
Voice Mail
Outside callers who reach the system may get the wrong response when the
voice mail system answers calls. For example, they may hear an off-hours
message during business hours. In Release 6.1 and later systems, calls going
across the private network to a Centralized Voice Messaging system may
experience problems because of an incorrect setup. See the Network Reference
for details.
NOTE:
In Release 6.1 and later systems, calls going across the private
network to a Centralized Voice Messaging system may experience
problems because of an incorrect setup. See the Network Reference
for details.
Be sure to change the system time appropriately when Daylight
Savings Time starts and when it ends. System time affects the
functioning of several system features—including Automatic Backup,
Night Service, Station Message Detail Recording (SMDR) reports,
stand-alone Auto Attendant systems, voice mail, and Reminder
Service.
Possible Cause 1: The system time may be set incorrectly.
What to do: Check the time at the system programming
console or another MLX display telephone. If the time is
correct, go to Possible Cause 2.
Issue 1
April 1999
128