Group-Assigned Features; Call Pickup Groups - Lucent Technologies MERLIN LEGEND Release 5.0 System Planning Manual

MERLIN LEGEND Communications System Release 5.0
System Planning 555-650-112
4 Features

Group-Assigned Features

Group-Assigned Features
The system offers the following features to facilitate the call-handling
responsibilities of groups of users:

Call Pickup Groups

Group Paging
Coverage
Group Calling
This section contains instructions for recording information about these features.
To determine whether any of the group-assigned features are appropriate for
system users, see the analysis of the Employee Communication Survey.
Forms Needed
Form 2a, System Numbering: Extension Jacks
Form 2d, System Numbering: Special Renumbers
Form 4b, Analog Multiline Telephone
Form 4d, MLX Telephone
Form 5a, Direct-Line Console (DLC): Analog
Form 5b, Direct-Line Console (DLC): Digital
Form 6a, Optional Operator Features
Form 7a, Call Pickup Groups
Form 7b, Group Paging
Form 7c, Group Coverage
Form 7d, Group Calling
Call Pickup Groups
This section contains instructions for assigning this feature to employees who
work in a common area and who do not have a support person for coverage. You
can assign up to 30 call pickup groups with up to 15 telephones for each group.
Each telephone can be assigned to only one group.
NOTE: NOTE: NOTE:
This feature is similar to the Coverage feature presented later in this
chapter. Compare these features before choosing the appropriate feature
for the system.
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4
Issue 1
June 1997
Page 4-22