Night Service With Coverage Control; Night Service Group Line Assignment - Lucent Technologies MERLIN LEGEND Release 5.0 Installation Manual

MERLIN LEGEND Communications System Release 5.0
Installation 555-650-140
New Features and Enhancements
Release 4.1 Enhancements

Night Service with Coverage Control

Beginning with Release 4.1, a system manager can enable the Night Service
Coverage Control option to automatically control the status of telephones
programmed with Coverage VMS (Voice Mail System) Off buttons, according to
Night Service status.
When Coverage Control is enabled and the MERLIN LEGEND Communications
System is put into Night Service, all programmed Coverage VMS Off buttons
are automatically turned off (LED is unlit) and all eligible outside calls are sent to
the assigned voice messaging system calling group with normal ringing delay.
When Night Service is deactivated during the day, all programmed Coverage
VMS Off buttons are automatically turned on (LED is lit) and voice mail
coverage is disabled for outside calls.
Users can override the Coverage VMS Off button status at any time by pressing
the programmed Coverage VMS Off button to turn the LED on or off.

Night Service Group Line Assignment

Beginning with Release 4.1, a system manager can assign lines to Night
Service groups to control handling of after-hours calls received on individual
lines. This capability replaces the automatic Night Service group assignment of
only lines that ring on the Night Service operator console. An outside line must
be assigned to a Night Service group to receive Night Service treatment.
With this enhancement, Night Service can be activated and deactivated on lines
that do not appear on operator consoles (for example, personal lines), and lines
appearing at operator positions can be excluded from Night Service.
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Issue 1
June 1997
Page xvii