Table Of Contents - Altigen Advanced Call Router Manual
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Contents
New in Previous Release, 5.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
To Configure/Run Advanced Call Router . . . . . . . . . . . . . . . . . . . . 2
Advanced Call Router Route Rules . . . . . . . . . . . . . . . . . . . . . . . . . 3
Creating Route Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Viewing Advanced Call Router History Menu . . . . . . . . . . . . . . 8
Show Workgroup Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Clearing Advanced Call Router History Data . . . . . . . . . . . . . . . . 12
Additional Advanced Call Router Features . . . . . . . . . . . . . . . . . . 12
Testing Call Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Testing SQL Server Database. . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Advanced Call Router Manual i
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Table of Contents
