Getting Started; Logging In - Altigen AltiConsole Manual

For altiware open edition (oe)/altiserv contact center (acc) release 5.0a and alticontact manager (acm) release 5.0a
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Getting Started

In order to run AltiConsole, the system server must be up and running.
While the system is running, the data you see in your AltiConsole windows
is refreshed and updated. If the system is stopped in the middle of an
AltiConsole session, you will be prompted to close your session.

Logging In

Important:
For users running Windows XP SP2, a firewall protection
Security Alert will pop up when opening the client login
window.
When you log in, you are prompted for the following information:
Figure 1. Logging in
Local Server Info:
• Server Address - the IP address of your server
• Server Display Name - name of your server
• Extension Number - your extension number.
• Extension Password - your extension password.
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H A P T E R
AltiConsole Manual 5
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Alticonsole 5.0a

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