Answering System Overview; Answering System And Voicemail Indicators; Using The Answering System And Voicemail Together - AT&T EL52201 User Manual

Answering system

Answering system overview

Answering system and voicemail indicators

Your telephone has separate indicators for two different types of voice
messages: those left on its built-in answering system and those left on
your service provider's voicemail (fees may apply). Your telephone's
built-in answering system messages and voicemail messages are separate.
Each alerts you to new messages differently.
• If icon and xx NEW mEssAGEs display on the handset and the
message window on the telephone base flashes, there are new messages
recorded on the built-in answering system. Press mENu/sELECT twice
on the handset (page 47) or press
(page 47).
• If and NEW vOICEmAIL display on the handset, your telephone service
provider is indicating that it has new voicemail for you. To listen to your
voicemail, you typically dial an access number provided by your telephone
service provider, followed by a security code or pIN.
Some service providers bundle or combine multiple services like voicemail
and call waiting, so you may not be aware that you have voicemail. To check
what services you have and how to access them, contact your telephone
service provider.
To use your voicemail service rather than your answering system, turn off
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate your
voicemail service.

using the answering system and voicemail together

You can also use your telephone answering system and voicemail together
by setting your built-in answering system to answer before voicemail answers
as described below. To learn how to program your voicemail settings, contact
your telephone service provider. Then, if you are on a call, or if the answering
system is busy recording a message and you receive another call, the second
caller can leave a voicemail message.
If you have voicemail provided by your telephone service provider, we
recommend setting your answering system to answer calls at least two rings
earlier than your voicemail is set to answer. For example, if your voicemail
answers after six rings, set your answering system to answer after four rings.
Some voicemail providers may program the delay before answering calls
in seconds instead of rings. In this case, allow six seconds per ring when
determining the appropriate setting.
/pLAy/
sTOp
44
on the telephone base