Infosmart Knowledge Base Documents (English Only) - Xerox C2424 - WorkCentre Color Solid Ink User Manual

6. If you are still unable to print, go to
PhaserSMART Technical Support through CentreWare IS:
a. Launch your web browser.
b.
Enter the copier-printer system's IP address in the browser's Address field (http://
xxx.xxx.xxx.xxx).
c. Select Support.
d. Click the PhaserSMART Diagnostic Tool link to access PhaserSMART.
Mac OS X, Versions 10.1 and Higher
Perform these steps only for Mac OS X, version 10.1 and higher:
1. Open the Network Utility, then click the Ping tab.
2. Enter the system's IP address.
3. Click Ping. If you do not get a response, confirm that your TCP/IP settings are correct for
your system and computer.
4. For AppleTalk, follow the steps below. For TCP/IP proceed to Step 5.
a. From the system's control panel, verify that EtherTalk is enabled. If it is not, enable it
in the control panel, then reset the system.
b. Print the "Configuration Page" and verify that EtherTalk is enabled.
c.
From the "Configuration Page", verify the Zone. If you have multiple zones on your
network, verify that your system appears in the desired zone.
5. If you are still unable to print, go to
PhaserSMART Technical Support through CentreWare IS:
a. Launch your web browser.
b.
Enter the system's IP address in the browser's Address field (http://xxx.xxx.xxx.xxx).
c. Select Support.
d. Click the PhaserSMART Diagnostic Tool link to access PhaserSMART.

infoSMART Knowledge Base Documents (English only)

For more information, go to
documents.
Reference Name
R1016022419
R1002050080
R1002049814
R1016024955
www.xerox.com/office/support
www.xerox.com/office/support
www.xerox.com/office/c2424infoSMART
Topic
Installing the Printer for an Ethernet (TCP/IP) Connection in Mac OS X
10.3.1 (and later)
Setting up TCP/IP (DHCP) in Macintosh OS X
Setting up AppleTalk in Macintosh OS X
Installing the Printer for an AppleTalk Connection in Mac OS X 10.3.1 (and
later)
WorkCentre® C2424 Copier-Printer
6-36
Macintosh
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