Macintosh Troubleshooting (Mac Os 9.X, Mac Os X, Version 10.1 And Higher) - Xerox C2424 - WorkCentre Color Solid Ink User Manual

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5.
Select your system from the list provided.
6.
Select the appropriate PPD from the list in the Printer Model drop-down list. If your
system PPD is not listed, install it from the WorkCentre C2424 Software CD-ROM.
7.
Click Add to complete the configuration.
For more information, go to the table of
this section.
Creating a Rendezvous System with Mac OS X, Version 10.2 and Higher
1.
Open the Print Center utility. In Mac OS X, version 10.3 or higher, the utility is called
Printer Setup. The utility is located in Utilities in the Applications directory.
2.
Click Add.
A list appears displaying name of your system, followed by a series of numbers. For
example, Your System's Name xx:xx:xx. Each numbered segment represents the last
section of your system's hardware address. Your PPD is automatically selected.
3.
Click Add to complete the installation.
Macintosh Troubleshooting (Mac OS 9.x, Mac OS X, Version
10.1 and Higher)
The following procedure eliminates cabling, communication, and connection problems. Once
you complete these steps, print a test page from your software application. If the job prints, no
further system troubleshooting is necessary. If there are print quality problems, see the
Troubleshooting section of this guide.
Macintosh Troubleshooting Step-By-Step
Mac OS 9.x
Perform these steps only for Mac OS 9:
1.
Open the Chooser, then click the LaserWriter driver.
2.
Do one of the following:
If the system's name appears, your device is communicating through the network. You
do not need to perform any additional steps.
If the system's name does not appear, proceed to Step 3.
3.
Verify that the system is plugged in, turned On, and connected to an active network.
4.
Verify the cable connection from the network to the copier-printer system.
5.
Follow these steps:
a.
From the system's control panel, verify that EtherTalk is enabled. If it is not, enable it
in the control panel, then reset the system.
b.
Print the "Configuration Page" and verify that EtherTalk is enabled.
c.
From the "Configuration Page", verify the Zone. If you have multiple zones on your
network, verify that your copier-printer system appears in the desired zone.
infoSMART Knowledge Base documents
WorkCentre® C2424 Copier-Printer
6-35
Macintosh
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